Full Time Concierge Floater | Washington D.C.

Planned Companies is a reputable service provider specializing in premium property management and tenant services in Washington D.C. The company is renowned for its commitment to delivering exceptional experiences to residents, guests, and vendors within their managed properties. The firm's approach centers on blending impeccable property maintenance with personalized service that enhances the lifestyle of its clientele. Their brand ethos underscores professionalism, courtesy, and attention to detail, ensuring every person interacting with the property receives outstanding care and hospitality.

The role of Concierge at Planned Companies is pivotal in extending the firm’s dedication to excellent tenant relations and operational efficiency. This role is designed for motivated, courteous, and knowledgeable individuals who take pride in being the first point of contact within a property setting. The Concierge serves as a warm, welcoming presence while efficiently managing daily front desk operations and enhancing tenant experiences. This position demands a high degree of professionalism, excellent communication skills, and the ability to multitask in a dynamic environment.

Specifically, the Concierge is responsible for greeting and assisting tenants, guests, and vendors in a manner that conforms to Planned Companies' standards of hospitality and service excellence. Beyond basic customer service, the role requires establishing rapport with tenants to tailor experiences that enrich their living environment. This includes coordinating reservations at local restaurants and entertainment venues, organizing on-site events, and providing comprehensive information about local attractions and services.

Operational duties include managing incoming deliveries, securing mail and vendor services, monitoring lobby activities, and controlling access through key and card management. The ideal candidate thrives in a fast-paced setting, demonstrating a willingness to lift up to 50 pounds and manage multiple responsibilities simultaneously. A good grasp of Washington D.C.’s local businesses and attractions is vital for providing accurate referrals and recommendations.

The position offers open availability with an on-call schedule to accommodate the diverse needs of tenants and property operations. The pay rate ranges from $22.00 to $23.50 per hour, reflecting the specialized skills and experience required. Full-time employees working 30 or more hours per week enjoy eligibility for comprehensive benefits, including medical, dental, vision, and ancillary options, while all employees can participate in the company’s 401K plan with employer match.

Planned Companies is an equal opportunity employer that values diversity and inclusion. They emphasize a non-discriminatory workplace, ensuring employment opportunities and benefits are accessible regardless of race, sex, age, or other protected statuses. This role offers new hires the chance to serve in a respected, client-focused company dedicated to setting higher standards in tenancy and property management services.