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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Life insurance
Job Description
Waltonwood is a reputable senior living community dedicated to providing residents with a warm, welcoming environment where every individual feels at home. The company operates with a deep commitment to delivering exceptional customer service and high-quality care to its residents. Known for its compassionate approach, Waltonwood integrates hospitality with expert care, creating a vibrant and comfortable living experience for seniors. The organization values teamwork, dedication, and a positive attitude among its staff to ensure smooth community operations and resident satisfaction. Waltonwood's Administrative Department plays a critical role in the daily functioning of the community by supporting all departments, managing communications,... Show More
Job Requirements
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Qualifications
- Proficiency with Microsoft Office and other computer applications
- knowledge of multiple phone line operations and proper phone etiquette
- a minimum of 6 months of customer service and clerical experience preferred
- high school diploma or GED preferred
- strong communication and organization skills
Job Duties
- Greet residents, visitors, and staff in a welcoming, professional manner
- answer internal and external telephone calls promptly and professionally
- gather information, answer questions or requests, and/or channel to the appropriate destination
- properly understand and apply safety, security, and emergency procedures to ensure the well-being of both residents and staff
- monitor and direct those who enter and exit the building and follow check in and out procedures
- become familiar with all residents of the community, and communicate positively with them daily
- update resident roster daily, collect daily resident charges (meal tickets, general store charges, etc.), and respond to questions and concerns
- provide administrative and clerical support to department heads, business office manager, and executive director as directed
- keep front desk organized, neat, and clean and provide light housekeeping duties
- assist with all other duties as assigned by the business office manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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