Lowe's logo

Full Time - CDL Delivery Driver

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.50 - $29.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Life insurance
Disability insurance

Job Description

Lowe's Companies, Inc. is a leading home improvement retailer, operating a chain of retail stores across the United States and Canada. As a well-established company in the retail sector, Lowe's focuses on providing quality products and exceptional customer service to homeowners, professional contractors, and DIY enthusiasts. The company prides itself on its commitment to customer satisfaction, offering a wide range of home improvement products, tools, appliances, and building materials. Lowe's is known for fostering a work environment centered around teamwork, innovation, and operational excellence, ensuring a consistent, shopper-friendly experience in its stores.

The available role at Lowe's emphasizes both customer service and delivery operations within the store environment. This position requires delivering SMART customer service to all customers by adhering to Lowe's customer service policies, procedures, and programs. Employees in this position actively engage with customers to understand their needs, assist in locating and demonstrating products, and support the selection, carrying, or loading of merchandise. Additionally, this role involves managing the logistics of in-stock merchandise, planning delivery activities, building delivery loads, and ensuring merchandise is delivered promptly and securely according to schedule. The individual is responsible for inspecting products such as appliances before delivery, verifying invoice accuracy, and maintaining compliance with safety and regulatory standards.

Safety and security are critical components of this job. The role involves adhering to Department of Transportation (DOT) regulations, conducting vehicle inspections, and completing necessary reporting to maintain certification and compliance. The individual must also ensure a safe and organized store environment by detecting and reporting security risks, maintaining housekeeping standards, and managing store equipment. Experience operating equipment like forklifts, lift gates, and delivery vehicles is often necessary. This position demands high attention to safety practices, effective communication skills, and the ability to operate various store technologies.

Lowe's values diversity and inclusivity in its hiring approach and offers competitive compensation, which may vary based on location, experience, and qualifications. The position typically requires a Class A or B CDL license with air brake endorsement, a valid medical certificate, and the ability to comply with all DOT and CDL requirements. Benefits include comprehensive healthcare, paid time off, retirement plans, employee discounts, and more.

This role is ideal for individuals passionate about customer service, logistics, and operational excellence in a dynamic retail environment. Employees who thrive in this position have strong interpersonal skills, a commitment to safety, and the physical capability to perform tasks involving loading, unloading, and delivery of merchandise. Prior experience in driving commercial vehicles, in-home delivery, or retail customer service enhances candidacy for this opportunity. Lowe's offers a supportive and inclusive workplace culture dedicated to employee growth and satisfaction.

Job Requirements

  • class a CDL license in locations with multi-unit CMV or class a or B CDL license with air brake endorsement in locations with single-unit CMV
  • valid medical certificate or ability to obtain one upon employment
  • ability to pass MVR screen in accordance with company requirements
  • ability to obtain sales related licensure or registration as may be required by law
  • ability to read write and perform basic arithmetic
  • must be 21 years of age
  • ability to comply with DOT and CDL regulations

Job Qualifications

  • valid class a or class b CDL license with air brake endorsement
  • valid medical certificate or ability to obtain one upon employment
  • ability to obtain sales related licensure or registration as required by law
  • ability to read write and perform basic arithmetic
  • must be 21 years of age
  • ability to comply with DOT and CDL regulations
  • excellent customer service and communication skills
  • ability to operate store equipment and delivery vehicles
  • experience in delivery or retail customer service preferred
  • knowledge of safety standards and regulations

Job Duties

  • provides SMART customer service at all times through the daily execution of Lowe's customer service policies procedures and programs
  • seeks out customers to understand their needs and assists in locating demonstrating selecting carrying and/or loading merchandise
  • listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
  • demonstrates sincere appreciation to customers
  • communicates information to customers regarding all stock special order merchandise feature benefits application and warranty information related to Lowe's programs
  • contacts customers regarding delivery or coordinates with the truck driver to call the customer
  • plans delivery activities prints loading tickets and delivers merchandise according to schedule to ensure on-time delivery of orders
  • pulls merchandise builds and bands delivery loads and loads trucks within payload according to delivery order
  • inspects condition of products before loading for delivery or assisting customer with loading
  • matches items on invoice with quantities loaded by verifying descriptions items and model numbers
  • ensures that the loads are safe secure and within Department of Transportation regulations
  • updates delivery and route status on system for tracking purposes
  • unloads installs and tests appliances upon delivery
  • verifies daily vehicle inspections and reports and ensures cleanliness maintenance and repairs for delivery vehicles and other equipment
  • completes Department of Transportation reporting to maintain DOT certification and CDL compliance
  • detects common signs of shoplifting theft and other security risks and promptly communicates them to management and/or Asset Protection
  • ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
  • maintains a safe and secure work environment including conducting daily safety reviews noting hazards keeping aisles clear and securing doors and gates
  • adheres to all safety requirements relevant to one's regular job duties
  • operates store equipment as needed depending on specific role and department
  • performs other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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