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Full Time - CDL Delivery Driver

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $25.20 - $26.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
maternity leave
Parental leave
Adoption assistance
employee discount

Job Description

Lowe's is a leading retail company specializing in home improvement, offering a comprehensive range of products and services to customers seeking solutions for their home projects. As a prominent player in the retail industry, Lowe's is committed to delivering exceptional customer service and high-quality products. The company operates numerous stores nationwide, providing a dynamic and diverse work environment that fosters growth, innovation, and community involvement. Lowe's values its associates and continuously invests in their development through education support programs, wellness initiatives, and flexible benefits tailored to various lifestyles. This dedication to employees is reflected in the company's focus on creating a supportive, inclusive, and safe workplace where every individual can thrive and contribute meaningfully.

The Delivery Driver and In-stock Associate role at Lowe's is a critical position focusing on ensuring customers receive their merchandise efficiently, safely, and with excellent service. This role involves working closely with customers, understanding their needs, assisting with product selection, demonstrating merchandise, and handling the logistical aspects of delivering goods. The associate plans and executes delivery activities, including loading and unloading trucks, verifying orders against invoices, and ensuring the secure and proper handling of products, especially large or sensitive items like appliances. This position requires adherence to Department of Transportation (DOT) regulations and maintaining vehicle safety standards through inspections and reporting. In addition to delivery duties, the associate plays a vital role in maintaining store cleanliness, safety, and security by monitoring for theft risks, ensuring compliance with housekeeping standards, and operating various store equipment.

This full-time position demands a professional with a Class A or Class B Commercial Driver's License (CDL) equipped with an air brake endorsement and the ability to pass medical certifications and driving record screenings. The ideal candidate is 21 years or older and possesses at least one year of semi-truck or trailer driving experience, along with some customer service and equipment operation background. The role requires excellent communication skills and the ability to engage effectively with customers and team members.

Lowe's offers a competitive starting pay rate ranging from $25.20 to $26.25 per hour, with the actual pay depending on factors such as location, experience, and education. The company is dedicated to supporting its associates through a robust benefits package that includes health, dental, and vision insurance, paid time off, retirement plans with company matching, and various other employee wellness and development programs. Lowe's works to provide a balanced work environment where safety, job satisfaction, and employee growth are prioritized, making it an excellent opportunity for individuals seeking a stable and rewarding career in the retail and delivery services industry.

Job Requirements

  • Class A CDL License - in locations with multi-unit CMV (tractor trailer & flatbed) a class A license is required to operate
  • Or
  • Class B CDL License - in locations with single-unit CMV (tandem flatbed) a class A or B license with air break endorsement is required to operate
  • And
  • Valid medical certificate or ability to obtain one upon employment
  • And
  • Ability to pass MVR screen in accordance with company requirements
  • And
  • Ability to obtain sales related licensure or registration as may be required by law
  • Ability to read, write, and perform basic arithmetic (addition, subtraction)
  • Must be 21 years of age
  • Ability to comply with DOT and CDL regulations

Job Qualifications

  • Class A CDL License or Class B CDL License with air brake endorsement
  • Valid medical certificate or ability to obtain one upon employment
  • Ability to pass MVR screen in accordance with company requirements
  • Ability to obtain sales related licensure or registration as may be required by law
  • Ability to read, write, and perform basic arithmetic (addition, subtraction)
  • Must be 21 years of age
  • Ability to comply with DOT and CDL regulations
  • 1 year experience driving a semi-truck/trailer or certification from a driving school
  • 6 months experience performing in-home delivery or retail customer service
  • 3 months experience operating a forklift or Moffett onloading/offloading a vehicle

Job Duties

  • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
  • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • Listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
  • Demonstrates sincere appreciation to customers
  • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
  • Contacts customers regarding delivery or coordinates with the truck driver to call the customer
  • Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
  • Pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
  • Inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
  • Matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
  • Ensures that the loads are safe, secure, and within Department of Transportation (DOT) regulations
  • Updates delivery and route status (e.g., on-site, completed) on system (e.g., iPhone) for tracking purposes
  • Unloads, installs, and tests appliances upon delivery
  • Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
  • Completes Department of Transportation (DOT) reporting to maintain DOT certification and CDL compliance
  • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
  • In addition to the above responsibilities, this individual is held accountable for other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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