
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.25 - $29.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
training programs
Job Description
Lowe's is a leading home improvement retailer known for its commitment to customer satisfaction and quality merchandise. As a multinational corporation, Lowe's operates numerous stores across various locations, providing products that cater to the needs of homeowners, contractors, and DIY enthusiasts. The company emphasizes creating a positive shopping experience by adhering to high standards of customer service, safety, and operational excellence. Lowe's invests in training its team members to ensure they are knowledgeable about products and capable of assisting customers effectively. The company culture values diversity, inclusion, and equal employment opportunities, fostering an environment where employees can grow professionally and enjoy competitive benefits. Employees at Lowe's are expected to uphold the company's values by delivering quality service and maintaining clean, safe, and organized store environments.
The position at Lowe's is pivotal in bridging customer needs with product delivery, combining customer service expertise with physical operational tasks. The role involves actively engaging with customers to understand their requirements, assisting them in product selection, and demonstrating product knowledge effectively. Team members also play a vital role in logistics, such as loading and unloading merchandise, inspecting items for quality, and ensuring timely and safe delivery. The job requires adherence to Department of Transportation regulations, safety protocols, and operational procedures concerning merchandise handling and delivery vehicle maintenance. Employees must be skilled in using various store equipment, including mobile devices and machinery essential for day-to-day tasks.
This role demands a professional who holds either a Class A or B CDL license with the requisite endorsements to operate commercial vehicles legally and safely. Additionally, candidates should be able to obtain a valid medical certificate and successfully pass driving record screenings as per company policies. The ability to read, write, and perform basic arithmetic is essential for accurate transaction handling and route management. Experience in driving large commercial vehicles like semi-trucks and trailers is preferred, alongside customer service skills to interact effectively with store patrons during deliveries and in-store assistance.
Safety and security are key priorities in this role. Employees must detect and report signs of theft, maintain vehicle cleanliness, execute daily safety checks, and comply with all DOT and CDL regulations. Responsibilities extend to ensuring the physical safety of the merchandise and store premises, supporting the overall smooth operation of the store. This position also encourages professional growth with opportunities to understand and utilize various technical equipment, from computers and telephones to forklifts and specialized cutting machines.
Lowe's compensation includes a competitive starting pay rate that may vary depending on factors like position, location, education, training, and experience. The company offers a comprehensive benefits package designed to support employees' health, wellness, and financial security. Lowe's commitment to equal opportunity employment means it values candidates from diverse backgrounds and fosters an inclusive work environment free from discrimination.
The position at Lowe's is pivotal in bridging customer needs with product delivery, combining customer service expertise with physical operational tasks. The role involves actively engaging with customers to understand their requirements, assisting them in product selection, and demonstrating product knowledge effectively. Team members also play a vital role in logistics, such as loading and unloading merchandise, inspecting items for quality, and ensuring timely and safe delivery. The job requires adherence to Department of Transportation regulations, safety protocols, and operational procedures concerning merchandise handling and delivery vehicle maintenance. Employees must be skilled in using various store equipment, including mobile devices and machinery essential for day-to-day tasks.
This role demands a professional who holds either a Class A or B CDL license with the requisite endorsements to operate commercial vehicles legally and safely. Additionally, candidates should be able to obtain a valid medical certificate and successfully pass driving record screenings as per company policies. The ability to read, write, and perform basic arithmetic is essential for accurate transaction handling and route management. Experience in driving large commercial vehicles like semi-trucks and trailers is preferred, alongside customer service skills to interact effectively with store patrons during deliveries and in-store assistance.
Safety and security are key priorities in this role. Employees must detect and report signs of theft, maintain vehicle cleanliness, execute daily safety checks, and comply with all DOT and CDL regulations. Responsibilities extend to ensuring the physical safety of the merchandise and store premises, supporting the overall smooth operation of the store. This position also encourages professional growth with opportunities to understand and utilize various technical equipment, from computers and telephones to forklifts and specialized cutting machines.
Lowe's compensation includes a competitive starting pay rate that may vary depending on factors like position, location, education, training, and experience. The company offers a comprehensive benefits package designed to support employees' health, wellness, and financial security. Lowe's commitment to equal opportunity employment means it values candidates from diverse backgrounds and fosters an inclusive work environment free from discrimination.
Job Requirements
- class a cdl license in locations with multi-unit cmv (tractor trailer and flatbed) a class a license is required to operate or class b cdl license in locations with single-unit cmv (tandem flatbed) a class a or b license with air break endorsement is required to operate
- valid medical certificate or ability to obtain one upon employment
- ability to pass mvr screen in accordance with company requirements
- ability to obtain sales related licensure or registration as may be required by law
- ability to read, write, and perform basic arithmetic
- must be 21 years of age
- ability to comply with dot and cdl regulations
Job Qualifications
- class a cdl license or class b cdl license with air break endorsement
- valid medical certificate or ability to obtain one upon employment
- ability to pass mvr screen in accordance with company requirements
- ability to obtain sales related licensure or registration as may be required by law
- ability to read, write, and perform basic arithmetic
- must be 21 years of age
- ability to comply with dot and cdl regulations
Job Duties
- provides smart customer service at all times through the daily execution of lowe's customer service policies, procedures and programs
- seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
- demonstrates sincere appreciation to customers
- communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to lowe's programs
- contacts customers regarding delivery or coordinates with the truck driver to call the customer
- plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
- pulls merchandise, builds and bands delivery loads, and loads trucks within payload according to delivery order
- inspects condition of products before loading for delivery or assisting customer with loading
- matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
- ensures that the loads are safe, secure, and within department of transportation regulations
- updates delivery and route status on system for tracking purposes
- unloads, installs, and tests appliances upon delivery
- verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment
- completes department of transportation reporting to maintain DOT certification and CDL compliance
- detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or asset protection
- ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
- adheres to all safety requirements relevant to one’s regular job duties
- operates store equipment as needed depending on specific role and department
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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