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Full Time - CDL Delivery Driver

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.25 - $28.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee discount
Career development opportunities
flexible spending accounts

Job Description

Lowe's Companies, Inc. is a leading home improvement retailer dedicated to providing customers with superior products, services, and solutions to enhance their homes and lifestyles. With thousands of stores across the United States and Canada, Lowe's has built a reputation for excellent customer service, vast product selection, and professional expertise that empowers both DIY enthusiasts and professional contractors. The company is committed to creating a positive and inclusive work environment while fostering career growth opportunities and focusing on community engagement. As a Fortune 500 company, Lowe's continuously innovates to meet the evolving needs of its customers and maintain its status as a trusted home improvement partner.

This position is for a Delivery Driver at Lowe's, a critical role that combines customer service excellence with operational delivery functions. The Delivery Driver is responsible for ensuring that merchandise is delivered safely, timely, and accurately to customers, representing the company with professionalism and adherence to safety regulations. This individual will interact directly with customers, assisting them in locating products, understanding the features and benefits of merchandise, and facilitating the delivery process through efficient planning and execution. They will also operate and maintain delivery vehicles and equipment while complying with Department of Transportation (DOT) and commercial driving regulations.

The role demands a high level of customer interaction, as well as the ability to handle physical tasks such as loading, unloading, installing, and testing appliances. The Delivery Driver must be attentive to detail, especially in verifying merchandise quantities and conditions before transport. Equally important is maintaining a safe, clean, and secure environment both in the vehicle and on the premises. Candidates are expected to hold the relevant commercial driver's licenses (Class A or B CDL), maintain medical certification, and demonstrate strong communication skills. Given the physically demanding nature and regulatory compliance required, the position offers a unique opportunity for candidates passionate about customer service and logistics within a retail environment. Lowe's emphasizes diversity, equal opportunity employment, and provides competitive pay based on experience and location, alongside comprehensive benefits.

Job Requirements

  • class a cdl license in locations with multi-unit cmv (tractor trailer and flatbed)
  • or class b cdl license in locations with single-unit cmv (tandem flatbed) with air brake endorsement
  • valid medical certificate or ability to obtain one upon employment
  • ability to pass mvr screen in accordance with company requirements
  • ability to obtain sales related licensure or registration as may be required by law
  • ability to read, write, and perform basic arithmetic (addition, subtraction)
  • must be 21 years of age
  • ability to comply with dot and cdl regulations

Job Qualifications

  • class a cdl license or class b cdl license with air brake endorsement
  • valid medical certificate or ability to obtain one upon employment
  • ability to pass mvr screen in accordance with company requirements
  • ability to obtain sales related licensure or registration as may be required by law
  • ability to read, write, and perform basic arithmetic (addition, subtraction)
  • must be 21 years of age
  • ability to comply with dot and cdl regulations

Job Duties

  • provides smart customer service at all times through the daily execution of lowe's customer service policies, procedures and programs
  • seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • listens to and responds knowledgeably and promptly to customer and employee questions by walking them through projects when necessary
  • demonstrates sincere appreciation to customers
  • communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to lowe's programs
  • contacts customers regarding delivery or coordinates with the truck driver to call the customer
  • plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders
  • pulls merchandise, builds and bands delivery loads, and loads trucks (within payload) according to delivery order
  • inspects condition of products (e.g., appliances) before loading for delivery or assisting customer with loading
  • matches items on invoice with quantities loaded by verifying descriptions, items, and model numbers
  • ensures that the loads are safe, secure, and within department of transportation (dot) regulations
  • updates delivery and route status (e.g., on-site, completed) on system (e.g., iphone) for tracking purposes
  • unloads, installs, and tests appliances upon delivery
  • verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates)
  • completes department of transportation (dot) reporting to maintain dot certification and cdl compliance
  • detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or asset protection
  • ensures compliance with housekeeping standards and programs (e.g., zone recovery) to maintain cleanliness and organization of store and working areas
  • maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • operates store equipment as needed depending on one specific role and department (e.g., zebra phone, telephone, paging system, copiers, fax machines, computers, cctv surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler)
  • in addition to the above responsibilities, this individual is held accountable for other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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