Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.00 - $11.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
Life insurance
Short-term and long-term disability insurance
Job Description
The Laura Hotel is a distinguished establishment rooted in the rich history of the steamboat of the same name, which serves as a symbol of pioneering spirit and innovation. Located in the heart of Downtown Houston, The Laura Hotel has been thoughtfully redesigned to not only honor its name but also to lead the city into a future marked by culinary excellence, vibrant creativity, and abundant opportunities for both business and leisure. This unique hotel embraces a culture that fosters growth, inclusivity, and the passion for hospitality, making it an exceptional destination for guests and an inspiring workplace for its team members.
As part of the HEI Hotels and Resorts family, The Laura Hotel benefits from a supportive company culture known as HEI Loves, which emphasizes the value of its associates through competitive compensation, comprehensive benefits, and generous paid time off programs. The company’s commitment to its team members extends beyond traditional benefits, offering perks such as free lunches, discounted parking, and travel opportunities. HEI Hotels and Resorts champions diversity and inclusion, encouraging candidates from all backgrounds — including U.S. military veterans — to apply and contribute to its dynamic workforce.
The role of the Busser at The Laura Hotel plays a crucial part in maintaining the high standards of service that the hotel is known for. This position involves assisting the Outlet Manager and Restaurant Servers by ensuring that dining areas are clean, orderly, and welcoming at all times. The Busser helps create an exceptional guest experience by swiftly clearing tables of dirty dishes and resetting them with clean serviceware, replenishing items such as silverware, linen, condiments, beverages, bread, and butter. This role requires attention to detail, physical stamina, and a proactive attitude to support the smooth flow of restaurant operations.
Operating within a fast-paced environment, the successful candidate will efficiently transport dirty tableware to the dishwashing area and maintain stock levels across all meal periods. Punctuality and adherence to attendance rules are essential, as consistent availability is key to providing outstanding hospitality. The Busser at The Laura Hotel also has the opportunity to assist with other job-related duties as assigned, showcasing versatility and a willingness to contribute to overall team success.
The hourly wage for this position ranges from $10.00 to $11.00, and while it is not eligible for tips or discretionary performance bonuses, the role offers a fulfilling career path within a renowned hotel group. Ideal candidates will bring not only relevant skills and physical capability but also a desire to grow within the hospitality industry, supported by the hotel's comprehensive medical, dental, vision, disability, life insurance, and retirement benefits. The Laura Hotel promises not just a job, but a chance to build a rewarding career in an exciting, culturally rich environment dedicated to excellence and guest satisfaction.
As part of the HEI Hotels and Resorts family, The Laura Hotel benefits from a supportive company culture known as HEI Loves, which emphasizes the value of its associates through competitive compensation, comprehensive benefits, and generous paid time off programs. The company’s commitment to its team members extends beyond traditional benefits, offering perks such as free lunches, discounted parking, and travel opportunities. HEI Hotels and Resorts champions diversity and inclusion, encouraging candidates from all backgrounds — including U.S. military veterans — to apply and contribute to its dynamic workforce.
The role of the Busser at The Laura Hotel plays a crucial part in maintaining the high standards of service that the hotel is known for. This position involves assisting the Outlet Manager and Restaurant Servers by ensuring that dining areas are clean, orderly, and welcoming at all times. The Busser helps create an exceptional guest experience by swiftly clearing tables of dirty dishes and resetting them with clean serviceware, replenishing items such as silverware, linen, condiments, beverages, bread, and butter. This role requires attention to detail, physical stamina, and a proactive attitude to support the smooth flow of restaurant operations.
Operating within a fast-paced environment, the successful candidate will efficiently transport dirty tableware to the dishwashing area and maintain stock levels across all meal periods. Punctuality and adherence to attendance rules are essential, as consistent availability is key to providing outstanding hospitality. The Busser at The Laura Hotel also has the opportunity to assist with other job-related duties as assigned, showcasing versatility and a willingness to contribute to overall team success.
The hourly wage for this position ranges from $10.00 to $11.00, and while it is not eligible for tips or discretionary performance bonuses, the role offers a fulfilling career path within a renowned hotel group. Ideal candidates will bring not only relevant skills and physical capability but also a desire to grow within the hospitality industry, supported by the hotel's comprehensive medical, dental, vision, disability, life insurance, and retirement benefits. The Laura Hotel promises not just a job, but a chance to build a rewarding career in an exciting, culturally rich environment dedicated to excellence and guest satisfaction.
Job Requirements
- High school diploma or equivalent
- Prior experience in a hospitality or food service environment preferred
- Ability to work on feet for extended periods
- Ability to work flexible hours including mornings, evenings, weekends, and holidays
- Must be physically fit to perform duties requiring lifting and moving heavy items
- Strong attention to detail
- Ability to follow instructions and work as part of a team
- Must comply with attendance and punctuality policies
Job Qualifications
- Knowledge of the appropriate table settings and service ware
- Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs with or without reasonable accommodation
- Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs with or without reasonable accommodation
- Effective verbal and written communication skills
- Ability to adapt communication style to suit different audiences such as effectively communicating with supervisors, coworkers, and the public
Job Duties
- Quickly clear dirty table settings and prepare table for resetting
- Promptly and consistently reset all service ware
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments
- Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning
- Comply with attendance rules and be available to work on a regular basis
- Perform any other job-related duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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