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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $19.29
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Holiday pay
Discounted transit pass
401K with company match
complimentary hotel stays
Free Employee Meals
Job Description
Four Seasons Hotels and Resorts is a leading luxury hospitality company known worldwide for its exceptional service and dedication to creating memorable guest experiences. Established with a commitment to excellence, Four Seasons has built a reputation for delivering unparalleled luxury accommodations, world-class amenities, and personalized service that makes every guest feel valued and special. With properties located in major cities and exotic destinations globally, the brand is synonymous with sophistication, elegance, and comfort.
At Four Seasons, the people who work here are its greatest asset. The company fosters a culture of respect, collaboration, and continuous improvement, believing that a world-c... Show More
At Four Seasons, the people who work here are its greatest asset. The company fosters a culture of respect, collaboration, and continuous improvement, believing that a world-c... Show More
Job Requirements
- High school diploma
- previous bell/valet experience in a hotel environment preferred
- requires reading, writing and oral proficiency in the English language
- must have working knowledge of Microsoft Windows, Word, Excel
- first responder certification a plus
- successful candidate must possess legal work authorization in the United States
Job Qualifications
- High school diploma
- previous bell/valet experience in a hotel environment preferred
- requires reading, writing and oral proficiency in the English language
- working knowledge of Microsoft Windows, Word, Excel
- first responder certification a plus
Job Duties
- Greets guests who arrive by private car and assists guests descending from cars
- issues appropriate valet parking ticket and explains parking procedure and price when door staff is unavailable
- greets guests and escorts them to their rooms
- delivers luggage to rooms upon check-in and picks up luggage from rooms upon departure, moving luggage to storage or front drive
- maintains records of deliveries and pick-ups
- assesses any damage to vehicles when doorman is unavailable and documents it clearly on claim tickets
- deposits keys and tickets with valet cashier
- drives cars to hotel or local garage adhering to traffic regulations and safety protocols
- provides guests with directions, recommendations, and information about the city and its attractions
- hails taxis as needed
- retrieves cars for guests promptly and safely
- handles all guest interactions with hospitality and professionalism, accommodating special requests and resolving customer complaints
- greets all guests passing through the lobby and offers assistance
- works harmoniously and professionally with co-workers and supervisors
- performs shoeshine service
- runs errands for guests and hotel including local travel off property
- provides house car services within a 3-mile radius of the hotel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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