Full Time Barista Shift Lead

Dutch Bros Coffee is a dynamic and rapidly growing coffee company that stands out not only for its high-quality coffee but also for its unique company culture. Founded with a passion for making a difference one cup at a time, Dutch Bros has evolved into much more than just a coffee shop. It is a fun-loving, energetic, and community-driven business that prides itself on delivering exceptional service and fostering lasting connections with its customers. The company operates with a strong sense of purpose, aiming to create positive impacts in the neighborhoods it serves. Dutch Bros Coffee thrives on high energy, teamwork, and a commitment to excellence, making it an exciting place for individuals who love fast-paced, people-centered work environments. With a vibrant culture that values kindness, a dedication to growth, and the drive to make a tangible difference, employees at Dutch Bros are empowered to not only develop their professional skills but also to contribute meaningfully to their communities.

The role of Shift Lead at Dutch Bros Coffee is a pivotal position designed for those who flourish in fast-moving, high-energy settings and enjoy leading teams to success. Shift Leads at Dutch Bros are responsible for managing the operations on the floor during their shifts to ensure a smooth, efficient, and enjoyable customer experience. This position requires a blend of exemplary customer service skills, leadership ability, and operational knowledge. Shift Leads support the crew by coordinating positions, managing breaks, and keeping the team motivated and productive. They act as mentors to their team members, known as Broistas, helping them to perfect their craft and enhance their connection with customers. Maintaining high standards of drink quality, food safety, and cleanliness is a core responsibility, as is problem-solving under pressure with kindness and speed to maintain customer satisfaction.

Shift Leads serve as vital communicators between the crew and management, sharing insights on shift wins and challenges to contribute to continuous shop improvement. Embracing the Dutch Bros values, these leaders exhibit positivity, reliability, and an unwavering commitment to their role. The job is physically demanding, requiring standing for long periods, moving quickly, and occasionally lifting up to 65 pounds. Shift Leads must also have reliable transportation and the flexibility to work up to 10-hour shifts in various weather conditions, with breaks to recharge.

Working at Dutch Bros Coffee offers more than just competitive pay and tips; it provides a vibrant work environment where employees feel supported and valued. Perks include free drinks and food during shifts, exclusive Dutch Bros merchandise, and extensive opportunities for professional growth and advancement within the company’s shop, headquarters, warehouse, and fulfillment operations. The company fosters a crew-first mentality where support and teamwork are paramount, making Dutch Bros a rewarding place for those who are passionate about making an impact in a lively, community-focused atmosphere. With a starting compensation of $11.50 plus tips, becoming a Shift Lead at Dutch Bros Coffee is an excellent opportunity for individuals seeking a unique, fun, and fulfilling career path where kindness and high energy meet exceptional coffee craftsmanship.