Full Time Barista Shift Lead

Dutch Bros Coffee is much more than a coffee company; it's a vibrant community and a movement that thrives on positivity, connection, and making a difference one cup at a time. Known for its high-energy, fun-loving culture, Dutch Bros Coffee operates drive-thru coffee stands that have become a staple in many communities. The company prides itself on creating an environment where employees are not only encouraged to deliver exceptional beverage service but also to foster meaningful interactions with customers and each other. This dedication has carved a niche for Dutch Bros as not only a coffee destination but also a place of genuine camaraderie and joy.

The company is fast-paced and physically engaging, requiring staff to be active, quick on their feet, and highly attentive to maintaining service quality at all times. Employees at Dutch Bros are part of a close-knit team, sharing a collective mission to uplift the community and create exceptional experiences with every coffee served. The vibrant culture embraces a supportive work environment that champions growth, positivity, and resilience under pressure.

In the role of Shift Lead at Dutch Bros Coffee, you will become an integral part of this dynamic setting. This leadership position demands a mix of high energy, patience, and interpersonal skills to successfully navigate busy and often challenging work conditions while motivating and guiding the team. As a Shift Lead, you will oversee daily operations during your shift, balancing customer service with effective team management, ensuring smooth workflow, and maintaining the high standards Dutch Bros is known for.

Your responsibilities will include supporting the shop by coordinating team members, managing breaks efficiently, and streamlining workflow to keep service fast and friendly. Coaching team members, or 'Broistas,' in real-time to sharpen their skills and customer engagement is a critical part of the job. You'll actively maintain drink quality, enforce food safety and cleanliness standards, and handle customer concerns with kindness and tact.

The position requires a commitment to embodying and promoting Dutch Bros' core values such as radiating positivity, dedication, and teamwork. Shift Leads continually communicate successes and challenges to shop management to foster collective improvement. Being reliable and punctual is essential, as is readiness to engage fully when your shift begins.

Working at Dutch Bros Coffee as a Shift Lead is not for the faint of heart. It is a physically demanding and fast-paced job involving being on your feet for long periods, sometimes in varying weather conditions, and occasionally lifting heavy items up to 65 lbs. However, it also offers a uniquely rewarding culture where employees are encouraged to bring their best selves to work and find satisfaction in daily accomplishments.

Dutch Bros supports its workforce by offering competitive pay starting at $11.50 plus tips, a variety of perks including free on-shift food and drinks, and access to company swag that reinforces the team spirit. The company emphasizes career growth, providing opportunities for team members to advance within the retail environment or into other company departments such as headquarters or warehouse operations. Training and development are prioritized to ensure every team member has the tools needed to succeed and grow.

If you are a people-oriented individual who thrives in high-energy environments, values team-oriented leadership, and is passionate about delivering exceptional customer service with a smile, then the Shift Lead role at Dutch Bros Coffee could be your ideal career move. The company invites those who are eager to make an impact and radiate kindness to join a community dedicated not only to coffee but also to creating moments that bring people together and foster connection.