Full Time Barista Shift Lead

Dutch Bros Coffee is a dynamic and innovative coffee company known for its fun-loving culture and commitment to making a difference one cup at a time. Founded with a mission to serve high-quality coffee while creating a positive and energetic environment, Dutch Bros has grown into more than just a coffee company—it is a vibrant community of dedicated individuals who believe deeply in the power of connection and excellent service. With locations across the country, Dutch Bros prides itself on delivering a unique customer experience that combines speed, skill, and friendliness.

As a Shift Lead at Dutch Bros Coffee, you will play a crucial role in maintaining the fast pace and high energy of our shop environment. This position demands a leader who can manage and inspire a team in a physically active and demanding setting where efficiency and quality are paramount. Shift Leads are responsible for keeping the crew motivated, coordinating shifts, ensuring quality standards are met, and handling customer interactions with positivity and professionalism. You will oversee the flow of operations during your shift, ensuring that every cup served reflects the company’s values of kindness and excellence. This role goes beyond simple management; it requires a genuine passion for people, an ability to adapt quickly, and a commitment to continuous personal and team growth.

The job is fast-paced and high-energy, requiring the ability to multi-task and stay calm under pressure while delivering outstanding customer service. You will be on your feet for long periods, working swiftly to meet the demand of a steady stream of customers, all while fostering a team-first mentality. The physical demands include lifting equipment or inventory weighing up to 65 pounds and being prepared to work in various weather conditions, supported by company-provided gear. Shift Leads also play a key role in coaching team members, helping them improve their craft and customer interactions, and addressing any challenges that arise during the shift with quick and effective solutions.

Dutch Bros offers competitive pay starting at $16.50 per hour plus tips, making it an attractive opportunity for individuals looking for a rewarding and growth-oriented role within a fun and supportive environment. The company values its employees and offers benefits such as free drinks and food during shifts, unique Dutch Bros swag, and opportunities for advancement within the store, headquarters, or fulfillment centers. The culture is built on positivity, inclusion, and a relentless drive to make the world better one cup of coffee at a time.

Joining Dutch Bros means becoming part of a community where your energy and enthusiasm can truly shine. If you are driven by connection, thrive in a bustling workplace, enjoy leading others, and are eager to grow personally and professionally, the Shift Lead role at Dutch Bros Coffee is a perfect fit. You’ll not only be serving amazing coffee but contributing to a larger mission of kindness, speed, and high-quality service in a uniquely supportive and engaging setting.