Full Time Bakery Manager Store #76

Tops is a well-established grocery retail company based in Buffalo, NY, known for providing a friendly neighborhood store experience focused on saving customers time and money. As part of the grocery and retail industry, Tops stores emphasize customer satisfaction, product quality, and community connection. The company fosters a positive work environment and offers opportunities for employees to develop professional skills and advance their careers. This bakery manager position offers an hourly pay starting at $22.00, with pay adjustments based on experience and expertise.

The Bakery Manager role at Tops is pivotal to the success of the bakery department within the store. This management position requires a thorough understanding of bakery operations, including storing, preparing, and maintaining bakery products with quality and safety as top priorities. The manager will oversee inventory control as well as ordering and receiving bakery items to ensure that stock levels meet demand without excess waste. Effective labor management and scheduling are also a critical part of the role, requiring strong organizational skills and the ability to prioritize multiple tasks to maintain efficient workflow.

At Tops, the bakery manager serves as a key leadership figure who exemplifies excellent customer service, motivating the team to provide attentive, courteous assistance to customers at all times. The role demands competence in adhering to all federal, state, and local regulations, alongside company policies focused on bakery safety and sanitation. The manager is responsible for driving financial goals by maximizing sales and controlling gross profits through diligent cost control methods such as minimizing product shrinkage.

In addition to operational duties, the bakery manager is tasked with recruiting, training, and developing bakery staff, ensuring that associates are well-equipped to meet the store’s standards for quality and customer service. The manager must maintain a clean and sanitary work environment while implementing store plans of action and supporting goal achievement. Reporting duties such as completing bakery paperwork also fall under this position’s responsibilities, contributing to smooth and accountable bakery operations.

This role is suited for candidates who are at least 18 years of age and possess essential skills such as basic math, reading, writing, and computer literacy. Strong interpersonal and communication skills are vital for collaborating effectively with both team members and customers. The bakery manager must be comfortable using various bakery equipment, such as mixers, ovens, fryers, proofers, pallet jacks, slicers, and computerized label machines, all of which require adherence to safety guidelines. This opportunity provides a rewarding career path for individuals passionate about bakery management and customer service excellence within a reputable grocery retail environment.