Full-Charge Bookkeeper & Office Manager

Professional Tree Care is a reputable company specializing in residential tree care services, operating primarily in the East Bay area near Martinez, California. As a sister company under a larger parent organization, it is dedicated to providing comprehensive tree maintenance and removal services tailored to residential customers. The company prides itself on a strong commitment to customer satisfaction, operational excellence, and employee well-being, fostering a collaborative and supportive working environment. The company culture values teamwork, clear communication, and a customer-centric approach that ensures homeowners receive high-quality service from initial contact through project completion. Professional Tree Care emphasizes hands-on management and process optimization, blending traditional trade expertise with modern business practices including state-of-the-art software and accounting systems.

This full-time, on-site position is geared toward experienced bookkeeping professionals who are also adept at office management and leadership within a small business context. The role of Full-Charge Bookkeeper and Office Manager is pivotal, serving as the financial and administrative backbone of the company. You will be reporting directly to the General Manager and work closely with the Field Operations Manager to oversee both the financial health and operational workflow of the business. This dual role demands a unique blend of accounting knowledge, administrative capabilities, and people management skills, requiring a self-starter who thrives in a dynamic environment and is able to prioritize multiple responsibilities effectively.

The successful candidate will take full ownership of the company's bookkeeping duties, including maintaining the general ledger, processing accounts payable and receivable, managing payroll through ADP or similar systems, conducting bank reconciliations, and supporting sales and use tax preparations. Month-end close activities, generation of financial statements, and coordination with external CPA professionals for quarterly and annual filings will also be key tasks. Beyond bookkeeping, this role encompasses comprehensive office management responsibilities including overseeing an administrative team, managing facilities and IT systems, and serving as the go-to person for HR functions such as hiring, annual benefits renewal, employee relations, legal compliance, and compensation management.

In addition, you will be entrusted with job costing, profitability analysis by project, monitoring margins and change orders, and ensuring timely payment collection from customers through various payment methods like PayPal, Apple Pay, Venmo, and checks. You will maintain billing dispute resolution processes and facilitate payment plans as needed to support customer satisfaction and business cash flow.

This role requires someone with excellent leadership qualities capable of motivating and managing a small team, including administrative staff, a mechanic, and a facilities manager. The Full-Charge Bookkeeper/Office Manager will serve as an essential liaison between the trades-focused operations and the corporate parent company, aligning reporting standards, business processes, and organizational goals. Utilizing software like QuickBooks, Sage Intacct, ADP, and ECONZ time-tracking tools, you will continuously seek process improvements and adopt new technologies for better operational efficiencies.

This position is strictly on-site, with no remote work options, and is best suited for a candidate living within a 40-minute commute of Martinez, CA, or willing to relocate promptly. The company culture embraces a casual dress code, a pet-friendly office environment, and a collaborative working style with an emphasis on adaptability and customer service excellence. Compensation ranges from $89,500 to $93,670 annually, depending on experience and cultural fit. Benefits include paid health insurance, paid time off, paid sick leave, and an inviting workplace culture that values employee wellness and teamwork. This role represents an excellent opportunity for a dedicated professional seeking a long-term position with growth and leadership responsibilities in a thriving home services company.