FT Server - Dogwood Restaurant - $8.49/hr. + Tips

The Westin Charlotte, located at 601 S College St, Charlotte, North Carolina, is a premier hospitality destination known for providing exceptional guest experiences within the Food and Beverage sector. Part of Marriott International, a global leader in the lodging industry, The Westin Charlotte prides itself on its commitment to quality, diversity, and well-being, fostering a welcoming environment for guests and associates alike. This full-time, non-management position invites individuals who are passionate about hospitality and eager to contribute to creating memorable and unique experiences for guests beyond just serving food and beverages.

As a Guest Service Expert at The Westin Charlotte, you will play a vital role in ensuring that each guest feels valued and cared for during their visit. The job transcends typical service roles by integrating personalized touches that enhance the overall guest experience. Your responsibilities will include setting up and arranging tables, interacting with the kitchen, engaging with guests during their dining experience, and maintaining cleanliness and organization in work and storage areas. The position entails a variety of physical activities such as standing, walking for extended periods, navigating uneven or slippery surfaces, lifting objects weighing less than 50 pounds, and performing movements that involve bending, stretching, and twisting. A high level of professionalism in appearance, uniform standards, and communication is essential to meet The Westin's elevated standards.

The role emphasizes following company guidelines relating to safety, quality, and customer service to ensure operational excellence. Employees at The Westin Charlotte are encouraged to embody wellness principles not only in their professional capacity but also in their personal lives. This aligns with the brand's mission to empower guests to regain control and improve their well-being while traveling, reflecting Westin’s unique position as a leading wellness-focused hotel brand.

Marriott International cultivates an inclusive work culture that respects and celebrates the diverse backgrounds, talents, and experiences of its associates. The Westin Charlotte is dedicated to providing equal employment opportunities and ensuring an accessible workplace. The company is committed to non-discrimination policies related to disability, veteran status, and other legally protected characteristics, making it an exemplary place to grow your career in hospitality. This role is ideal for candidates who possess a positive attitude, are active, and take pride in maintaining their well-being, creativity, and adventurous spirit. You will be part of a global team that values your contributions and supports your development as you strive towards becoming your best self.