Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Job Description
Marriott International is a leading global hospitality company renowned for providing exceptional guest experiences across its diverse portfolio of hotels and resorts. With a commitment to quality, service, and innovation, Marriott has established itself as a top employer in the hospitality industry, offering growth opportunities and a vibrant work culture. The company operates worldwide with a focus on delivering memorable stays that combine comfort, luxury, and personalized guest service. Marriott International values diversity and inclusion, fostering a workplace where associates from various backgrounds thrive and contribute to the company’s success.
The role of Guest Service Expert at Marriott International is more than just serving food; it is about creating a unique, memorable dining and hospitality experience for every guest. This position requires individuals who take initiative and demonstrate a proactive approach to hospitality by engaging with guests, communicating effectively with kitchen staff, and maintaining cleanliness and organization throughout the service area. Guest Service Experts are responsible for ensuring guests enjoy their meals in a welcoming environment, where every interaction feels personal and attentive.
This is a physically active role involving extended periods of standing, walking, and moving across varying surfaces. The position requires handling menus, managing transactions, and performing hands-on duties such as lifting and carrying items up to 50 pounds with assistance, reaching overhead, bending, twisting, stooping, and other physical actions essential for maintaining service quality. Adherence to company policies, safety protocols, and quality standards is crucial to the success of the role. Personal appearance and professional communication are also emphasized to uphold the company’s image and guest expectations.
The Guest Service Expert position at Marriott International is ideal for individuals seeking entry-level opportunities in hospitality with minimal previous work experience. The role provides exposure to the hospitality industry’s dynamic environment and opportunities for skill development within a supportive team. Marriott encourages associates to uphold its values by fostering a safe and respectful workplace that promotes growth and recognizes the unique talents and cultural perspectives each employee brings. This role does not require supervisory experience or special licenses, making it accessible for candidates starting their hospitality careers.
Embedding the company’s dedication to equal employment opportunities, Marriott International is committed to creating an inclusive environment that respects and celebrates diversity. All applicants are welcomed without discrimination, and employees are supported irrespective of disability, veteran status, or any legally protected characteristic. Marriott’s culture of opportunity ensures a collaborative and nurturing atmosphere where guests and employees alike benefit from world-class service and respect.
The role of Guest Service Expert at Marriott International is more than just serving food; it is about creating a unique, memorable dining and hospitality experience for every guest. This position requires individuals who take initiative and demonstrate a proactive approach to hospitality by engaging with guests, communicating effectively with kitchen staff, and maintaining cleanliness and organization throughout the service area. Guest Service Experts are responsible for ensuring guests enjoy their meals in a welcoming environment, where every interaction feels personal and attentive.
This is a physically active role involving extended periods of standing, walking, and moving across varying surfaces. The position requires handling menus, managing transactions, and performing hands-on duties such as lifting and carrying items up to 50 pounds with assistance, reaching overhead, bending, twisting, stooping, and other physical actions essential for maintaining service quality. Adherence to company policies, safety protocols, and quality standards is crucial to the success of the role. Personal appearance and professional communication are also emphasized to uphold the company’s image and guest expectations.
The Guest Service Expert position at Marriott International is ideal for individuals seeking entry-level opportunities in hospitality with minimal previous work experience. The role provides exposure to the hospitality industry’s dynamic environment and opportunities for skill development within a supportive team. Marriott encourages associates to uphold its values by fostering a safe and respectful workplace that promotes growth and recognizes the unique talents and cultural perspectives each employee brings. This role does not require supervisory experience or special licenses, making it accessible for candidates starting their hospitality careers.
Embedding the company’s dedication to equal employment opportunities, Marriott International is committed to creating an inclusive environment that respects and celebrates diversity. All applicants are welcomed without discrimination, and employees are supported irrespective of disability, veteran status, or any legally protected characteristic. Marriott’s culture of opportunity ensures a collaborative and nurturing atmosphere where guests and employees alike benefit from world-class service and respect.
Job Requirements
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- no license or certification required
Job Qualifications
- high school diploma or G.E.D. equivalent
- less than 1 year related work experience
- no supervisory experience
- no license or certification required
Job Duties
- set tables according to standards and guest needs
- communicate effectively with kitchen and service teams
- interact with and serve guests in a friendly and professional manner
- clean and organize work areas and supplies
- handle food and drink transactions efficiently
- maintain safety and quality standards throughout shifts
- assist with other reasonable job duties as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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