Marriott International, Inc logo

FT Server - Dogwood Restaurant - $8.49/hr. + Tips

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $8.49
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
retirement savings plan
Employee Discounts
wellness programs
Career development opportunities
team environment

Job Description

The Westin Charlotte, located at 601 S College St, Charlotte, North Carolina, is an esteemed member of the Marriott International family, known for its commitment to exceptional hospitality and wellness-focused guest experiences. As part of the globally recognized Westin brand, the hotel prides itself on delivering an environment where guests can relax, rejuvenate, and enjoy high-quality services in a comfortable and stylish setting. Westin Charlotte is dedicated to fostering a workplace culture that values diversity, inclusivity, and the well-being of both guests and associates. They are an equal opportunity employer, emphasizing a non-discriminatory environment where the unique backgrounds, talents, and experiences of their associates are celebrated and leveraged to create a vibrant community.

The role of Guest Service Expert at Westin Charlotte is a full-time, non-management position designed for individuals passionate about delivering memorable dining experiences. The primary focus of this role is not merely on serving food and drinks but creating an engaging and seamless service atmosphere that enhances the overall guest experience. Guest Service Experts are responsible for performing a range of duties that contribute to an inviting dining environment, including setting tables, coordinating with kitchen staff, serving guests, and maintaining cleanliness in work areas. This position requires excellent communication skills, a proactive attitude, and the physical ability to manage various on-the-floor tasks such as standing or walking for extended periods, moving over different surfaces, and handling objects up to 50 pounds with assistance.

Westin Charlotte emphasizes wellness and encourages its associates to embrace personal well-being practices both on and off the property. This role offers an opportunity for individuals who are enthusiastic, active, optimistic, and adventurous to thrive in a positive workplace that supports their growth and development. The hotel environment promotes a safety-first mindset, adherence to company policies, and high standards of professional appearance and communications. The Guest Service Expert role is vital to ensuring every guest interaction is meaningful and contributes to the hotel's reputation as a leader in hospitality and wellness. The successful candidate will enjoy a supportive team environment where their contribution helps guests regain control, enhance their well-being, and ultimately enjoy their visits to the fullest. This is an excellent opportunity for those looking to start or grow their career in the food and beverage industry within a respected and globally recognized hospitality brand.

Job Requirements

  • high school diploma or g.e.d. equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • ability to stand, sit, or walk for extended periods
  • ability to lift or carry objects up to 25 pounds without assistance and up to 50 pounds with assistance
  • ability to work full time
  • willingness to adhere to company policies and safety standards
  • excellent communication skills

Job Qualifications

  • high school diploma or g.e.d. equivalent
  • less than 1 year related work experience
  • no supervisory experience
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • commitment to professional appearance and demeanor

Job Duties

  • set tables for guests
  • communicate effectively with kitchen staff regarding orders and guest needs
  • interact with and serve guests in a courteous and professional manner
  • clean and maintain work areas and supplies
  • ensure compliance with safety and company policies
  • manage menu information accurately
  • assist in moving, lifting, and handling objects related to service

Job Criteria

Experience

Entry Level (1-2 years)


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