Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Benefits
$22.60 per hour
employee travel program offering discounted rates in Fairmont's and Accor worldwide
parking/commuting discounts
Paid meal breaks with complimentary meals served in our Staff Dining room
Medical, Dental, and Vision insurance available to employees and their families
Free base insurance for employee only
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
ability to make a difference through our Corporate Social Responsibility activities
fun, elegant atmosphere with amazing colleagues
Job Description
Located in the vibrant heart of Seattle's downtown, the Fairmont Olympic Hotel stands as a historic landmark and a symbol of luxury and elegance. This iconic hotel, renowned for its rich heritage and exquisite architecture, offers guests an unforgettable experience with world-class accommodations and exceptional service. As part of the Fairmont brand, the hotel embodies a commitment to superior hospitality, blending classic grandeur with modern amenities to create a unique and welcoming environment for both visitors and staff alike. The Fairmont Olympic Hotel is a place where history meets hospitality, making it an inspiring and engaging workplace for individuals passionate... Show More
Job Requirements
- Must be over the age of 18
- Valid authorization to work in the USA
- Food Handlers Card and MAST permit required
- Ability to focus attention on guest needs
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure
- Ability to work collaboratively as part of a team
Job Qualifications
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
- Must hold valid authorization to work in the USA
- Food Handlers Card and MAST permit required
- Must be over the age of 18
Job Duties
- Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
- Manage the reservation system, taking guest bookings and accurately recording details
- Seat guests promptly and appropriately, considering special requests and preferences
- Communicate with guests regarding wait times, menu information, and restaurant promotions
- Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
- Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
- Monitor and manage the dining room flow, ensuring all guests receive attentive service
- Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
- Assist with coordinating private dining events and special occasions
- Adhere to all health and safety regulations and restaurant policies
- Maintain knowledge of all menu items, garnishes, contents and preparation methods
Job Location
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