Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $23.00
Benefits
hourly pay
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA/FSA Plans with employer contribution
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation opportunities
Task force work opportunities
Online Learning Platform
Job Description
Columbia Hospitality, Inc. is a nationally recognized management and consulting company with over 25 years of expertise in delivering exceptional hospitality solutions. Their extensive portfolio includes acclaimed hotels and resorts, premier residential communities, restaurants, bars, golf clubs, conference centers, and unique event venues. The company is known for fostering an inclusive, values-based culture centered on accountability, creativity, enthusiasm, honesty, inclusion, and respect. With a strong emphasis on work-life balance and employee growth, Columbia Hospitality has been consistently ranked as one of the Top Companies to Work for in Washington by Seattle Business Magazine and Puget Sound Business Journal. This reputation... Show More
Job Requirements
- Previous experience in customer service roles preferred
- Ability to read write and speak English fluently required to read analyze and comprehend simple instruction short correspondence and memos
- Proficiency in Microsoft Office applications especially Word and Excel preferred
Job Qualifications
- Previous experience in customer service roles preferred
- Ability to read write and speak English fluently required to read analyze and comprehend simple instruction short correspondence and memos
- Proficiency in Microsoft Office applications especially Word and Excel preferred
Job Duties
- Maintains up to date information of events both current and future occurring in region
- Establishes professional familiarity of personal preferences likes and dislikes of residents and guests
- Answers the telephone in a pleasant and professional manner within three rings
- Coordinates requests comments and reservations through property intranet service
- Communicates key updates and information to team members and management in a timely manner
- Ensures proper building safety and security measures are followed at all times
- Carefully documents the details of shift through logs and other reports for continuity
- Maintains a close working relationship with local police and alarm monitoring services
- Ensures unwelcomed visitors and solicitors do not enter private residences or common areas
- Manages permissions to enter contractor and vendor logistics and resident visitors and guests through building intranet
- Maintains a clean neat organized and orderly offices and desks at all times
- Responds to all resident and guest's requests in an expeditious courteous and professional manner
- Responds to all emails within 24 hours
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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