Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
diversity and inclusion programs
Job Description
The Des Moines Marriott Downtown, located at 700 Grand Ave in Des Moines, Iowa, is a prestigious hotel that is part of Marriott International, a global leader in the hospitality industry. Marriott International is renowned for its commitment to exceptional guest experiences, diversity, inclusion, and career development for its associates. The Des Moines Marriott Downtown delivers an outstanding lodging experience combining comfort, service, and an inviting atmosphere for both business and leisure travelers. Being located in the heart of Des Moines, this hotel caters to a diverse clientele with high expectations for quality and service. It is an ideal workplace for individuals passionate about hospitality and eager to contribute to a team that prioritizes guest satisfaction and employee growth.
This full-time, non-management position is an opportunity to join Marriott in a dynamic role focused on food and beverage service within the hotel's elegant environment. The position requires a proactive and service-oriented individual who understands that their role goes beyond merely serving food to guests. The expert guest service professional is expected to enhance the overall dining experience by attentively setting tables, coordinating with the kitchen staff, engaging with guests, and maintaining cleanliness in work and storage areas. This role is fundamental in ensuring that every transaction and interaction is part of an exceptional guest experience that Marriott is known for worldwide.
Working at the Des Moines Marriott Downtown means adhering to high standards of quality, safety, and professionalism. Employees must follow company guidelines and maintain impeccable personal appearance and professional communication, which reflects Marriott’s dedication to a welcoming and inclusive culture. The job includes physical requirements such as standing, walking on varied surfaces, lifting and carrying objects up to 50 pounds, and performing tasks that may involve bending, reaching, and twisting. These physical activities are essential to maintain the smooth and efficient functioning of the hotel’s food and beverage services.
The Marriot International family fosters a diverse and inclusive work environment that celebrates differences in culture, talent, and experience. They emphasize equal employment opportunities and prohibit discrimination based on disability, veteran status, or any protected characteristic. This position at the Des Moines Marriott Downtown offers opportunities to grow professionally in a supportive environment committed to innovation, excellence, and the holistic wellbeing of its team members.
JW Marriott, part of Marriott’s luxury portfolio, is known for its exceptional work environment where associates are valued and empowered to bring their best selves to work. Employees here receive ample training opportunities, professional development, and recognition to help them build meaningful careers in luxury hospitality. The JW Treatment™ represents the company’s dedication to exceptional care for both guests and employees, ensuring that working here is a rewarding experience. Working at the Des Moines Marriott Downtown means you will be part of this legacy, flourishing in a role that blends hospitality expertise, genuine guest interaction, and community spirit to create memorable experiences for every visitor.
This full-time, non-management position is an opportunity to join Marriott in a dynamic role focused on food and beverage service within the hotel's elegant environment. The position requires a proactive and service-oriented individual who understands that their role goes beyond merely serving food to guests. The expert guest service professional is expected to enhance the overall dining experience by attentively setting tables, coordinating with the kitchen staff, engaging with guests, and maintaining cleanliness in work and storage areas. This role is fundamental in ensuring that every transaction and interaction is part of an exceptional guest experience that Marriott is known for worldwide.
Working at the Des Moines Marriott Downtown means adhering to high standards of quality, safety, and professionalism. Employees must follow company guidelines and maintain impeccable personal appearance and professional communication, which reflects Marriott’s dedication to a welcoming and inclusive culture. The job includes physical requirements such as standing, walking on varied surfaces, lifting and carrying objects up to 50 pounds, and performing tasks that may involve bending, reaching, and twisting. These physical activities are essential to maintain the smooth and efficient functioning of the hotel’s food and beverage services.
The Marriot International family fosters a diverse and inclusive work environment that celebrates differences in culture, talent, and experience. They emphasize equal employment opportunities and prohibit discrimination based on disability, veteran status, or any protected characteristic. This position at the Des Moines Marriott Downtown offers opportunities to grow professionally in a supportive environment committed to innovation, excellence, and the holistic wellbeing of its team members.
JW Marriott, part of Marriott’s luxury portfolio, is known for its exceptional work environment where associates are valued and empowered to bring their best selves to work. Employees here receive ample training opportunities, professional development, and recognition to help them build meaningful careers in luxury hospitality. The JW Treatment™ represents the company’s dedication to exceptional care for both guests and employees, ensuring that working here is a rewarding experience. Working at the Des Moines Marriott Downtown means you will be part of this legacy, flourishing in a role that blends hospitality expertise, genuine guest interaction, and community spirit to create memorable experiences for every visitor.
Job Requirements
- High school diploma or equivalent
- Less than 1 year of related work experience
- Ability to lift and carry up to 50 pounds
- Ability to stand and walk for long periods
- Must follow company safety guidelines and procedures
- Maintain professional appearance and communication
- Willingness to perform physical tasks such as bending and reaching
Job Qualifications
- High school diploma or equivalent
- Less than 1 year of related work experience
- No supervisory experience required
- Professional communication skills
- Ability to work in a fast-paced environment
- Commitment to quality service and guest satisfaction
Job Duties
- Set tables according to the hotel standards
- Communicate and coordinate with kitchen staff to ensure timely service
- Engage and interact with guests to provide an exceptional dining experience
- Serve food and beverages with attentiveness and professionalism
- Maintain cleanliness of workstations and food storage areas
- Lift, carry, and move objects up to 50 pounds without assistance
- Perform physical activities such as bending, reaching, twisting, and standing for extended periods
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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