Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee recognition programs
Job Description
SLS LUX Brickell is a vibrant and luxurious lifestyle hotel located in the bustling and colorful neighborhood of Brickell, Miami. Known for its distinctive multi-color exterior and energetic ambiance, SLS LUX Brickell offers both its guests and team members extraordinary experiences that blend glamour with a playful spirit. This stylish urban retreat stands out in the heart of the city, inviting visitors to escape the ordinary and indulge in an environment brimming with sophistication and excitement. The hotel caters to an upscale clientele seeking a unique combination of opulence and comfort, underscored by exceptional service and attention to detail throughout... Show More
Job Requirements
- High school diploma or equivalent
- One to two years experience in a public contact role, preferably in an upscale or lifestyle brand hotel
- Exceptional personality and hospitality driven attitude
- Ability to multitask and work in a fast-paced environment
- Strong communication skills
- Ability to stand and walk for at least eight hours
- Ability to lift minimum 50 lbs
- Able to pass pour test regularly
- Knowledge of health and safety guidelines
- Ability to respond quickly to situations
- Able to work both indoors and outdoors
- Willingness to follow company policies and procedures
- Team-oriented attitude
Job Qualifications
- High school diploma or equivalent required
- One to two years in a public contact position, preferably in an upscale or lifestyle brand hotel
- Must have an exceptional personality and hospitality driven attitude
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
- Must be able to stand or walk a minimum eight-hour shift
- Must be observant and quick to respond to various situations while also multitasking and handling stressful situations
- Must be able to twist, tow (push or pull), reach, bend climb and carry objects as necessary
- Must have excellent communication skills and be able to read, write, speak and understand English
- Must be able to work inside and outside at all times of the year as needed, based upon business volumes
Job Duties
- Must love and support their team
- Must love and take care of our guests
- Must say yes and thank you often
- Greet all guests warmly
- Prepares and services beverages for servers and guests in a quick, efficient and friendly manner
- Provides exceptional customer service to all guests
- Ensures that guests are served in accordance to state and local guidelines regarding the service of alcohol
- Performs proper cash, comp, and check control procedures
- Takes inventory of the bar on a regular basis
- Provides guests with accurate information about the restaurant and property as well as entertainment offered in each as needed
- Works with a sense of urgency to anticipate guest and team members needs when the opportunity arises
- Communicates with management, and service staff immediately to rectify any and all guest needs and requests
- Ensures work area is in compliance with the Florida health codes at all times
- Follows the company inventory control requirements
- Must be able to pass pour test on a regular basis
- Keeps all stations stocked by polishing and distributing china, glassware, and silverware
- Responsible for taking guests orders for in room dining
- Understand the operational set up and principle of the hotel pool, lounge, and bar
- Maintain knowledge of all menus within the hotel
- Provide friendly, courteous and professional service at all times
- Any other reasonable duties as assigned by the supervisor or manager
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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