Job Overview
Compensation
Hourly
Range $13.00 - $15.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
The hiring establishment is a distinguished hospitality entity known for its dedication to delivering exceptional guest experiences through superior service and high-quality offerings. This company operates within the food and beverage sector, specifically managing a lobby cafe environment where guest satisfaction and product consistency are paramount. With a reputation for maintaining brand integrity and service excellence, they strive to create an inviting atmosphere that encourages repeat patronage and positive word-of-mouth. The business culture emphasizes professionalism, courteous guest interaction, and adherence to established operational standards, ensuring every visitor receives not just a product but a memorable experience.
The role available is that of a Beverage and Food Service Attendant, a pivotal position within the lobby cafe team. This employment opportunity is designed for individuals passionate about hospitality, customer service, and maintaining high standards of food and beverage preparation. The attendant is responsible for preparing specialty coffee beverages and other drinks, serving food professionally and promptly, and promoting featured menu items with an expert upselling approach. This position requires a high degree of attention to detail to maintain product quality and consistency according to brand-specific recipes and presentation standards. The role demands vigilance in monitoring guest behavior and compliance with alcohol service laws, including identification checks to ensure lawful consumption. Additionally, the attendant must manage inventory meticulously, handle cash transactions with accuracy, and maintain the cleanliness and organization of the work area, including the bar and back bar sections. Emphasizing a polished and professional appearance, employees in this role represent the company's image and uphold safety protocols and company policies rigorously.
This position is instrumental in enhancing guest satisfaction by delivering prompt, courteous service and ensuring every guest's experience aligns with the company’s brand promise. The successful candidate will thrive in a fast-paced, dynamic environment where teamwork, communication, and a customer-first mindset are crucial. By joining this hospitality team, the individual gains an opportunity for professional growth within a well-regarded company that values quality service, attentiveness, and operational excellence. The role offers an engaging and rewarding work experience for those dedicated to the art of food and beverage service and guest interaction.
The role available is that of a Beverage and Food Service Attendant, a pivotal position within the lobby cafe team. This employment opportunity is designed for individuals passionate about hospitality, customer service, and maintaining high standards of food and beverage preparation. The attendant is responsible for preparing specialty coffee beverages and other drinks, serving food professionally and promptly, and promoting featured menu items with an expert upselling approach. This position requires a high degree of attention to detail to maintain product quality and consistency according to brand-specific recipes and presentation standards. The role demands vigilance in monitoring guest behavior and compliance with alcohol service laws, including identification checks to ensure lawful consumption. Additionally, the attendant must manage inventory meticulously, handle cash transactions with accuracy, and maintain the cleanliness and organization of the work area, including the bar and back bar sections. Emphasizing a polished and professional appearance, employees in this role represent the company's image and uphold safety protocols and company policies rigorously.
This position is instrumental in enhancing guest satisfaction by delivering prompt, courteous service and ensuring every guest's experience aligns with the company’s brand promise. The successful candidate will thrive in a fast-paced, dynamic environment where teamwork, communication, and a customer-first mindset are crucial. By joining this hospitality team, the individual gains an opportunity for professional growth within a well-regarded company that values quality service, attentiveness, and operational excellence. The role offers an engaging and rewarding work experience for those dedicated to the art of food and beverage service and guest interaction.
Job Requirements
- High school diploma or equivalent
- Prior experience in a similar food and beverage role preferred
- Ability to prepare and serve coffee and alcoholic beverages
- Strong interpersonal and communication skills
- Capacity to maintain cleanliness and organization in the work area
- Ability to follow company policies and comply with safety standards
- Capability to handle cash transactions accurately
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in food and beverage service or hospitality preferred
- Knowledge of coffee and alcoholic beverage preparation
- Strong customer service and communication skills
- Ability to work effectively in a fast-paced environment
- Basic math skills for cash handling and inventory management
- Familiarity with health and safety regulations
Job Duties
- Warmly greets guests as they arrive at the lobby cafe
- Actively promotes featured drinks and food items using effective upselling techniques
- Prepares specialty and brand-specific coffee beverages according to established recipes and presentation standards
- Accurately mixes and serves a variety of beverages following standardized recipes
- Sets up and maintains a clean, well-stocked, and organized work area including the bar and back bar
- Observes guest behavior and alcohol consumption to ensure responsible service and alerts management when necessary
- Checks guest identification and complies with all local and state alcohol laws and regulations
- Monitors inventory levels and completes requisition forms accurately
- Manages cash handling duties, secures cash bank, records transactions, and balances register
- Responds promptly and positively to guest requests, ensuring follow-up
- Maintains a polished and professional appearance following grooming and dress code standards
- Complies with all company policies, procedures, and safety guidelines
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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