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Front Window Attendant- Administrative Support Assistant 3

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $39,303.23 - $56,684.15
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
vision coverage
paid time off including vacation, sick leave, and holidays
Retirement plans including IPERS and the Retirement Investors Club
Flexible spending accounts for medical and dependent care expenses
Employee assistance program
Employee Discount Programs

Job Description

The Iowa Department of Health and Human Services (HHS), Division of Public Health, Bureau of Health Statistics, is a key state agency dedicated to maintaining and providing vital health data to support public health and policy initiatives. HHS strives to serve the citizens of Iowa by managing a comprehensive collection of vital records and ensuring the accuracy and integrity of health-related documentation. The Bureau of Health Statistics plays a critical role within the department by overseeing vital records such as birth, death, marriage, and adoption certificates, ensuring that all processed documents comply with state laws and regulations. As a respected... Show More

Job Requirements

  • Two years of full-time work experience in general office, clerical, data entry, or related work
  • Successful completion of typing test with a score of 40 or greater
  • Experience or training in clerical accounting, office management, and data entry
  • Ability to apply math skills to accounting systems
  • Pass a background check prior to employment
  • Effective verbal and written communication skills
  • Ability to operate the Iowa Vital Events System and related software

Job Qualifications

  • Minimum of two years of full-time work experience in general office, clerical, data entry, or related work
  • Ability to use and modify electronic spreadsheet software such as EXCEL
  • Ability to apply math skills in addition, subtraction, multiplication, division, percentages, fractions, and basic algebra
  • Strong communication skills both verbal and written
  • Ability to read and understand basic financial and statistical reports
  • Experience in office management or related administrative functions
  • Typing speed of 40 words per minute or greater

Job Duties

  • Provide a complete and comprehensive review of documents submitted to the bureau
  • Understand statutory requirements for document acceptance or rejection
  • Accurately enter documentation into the Iowa Vital Events System
  • Scan and attach documents to the system and escalate orders for processing
  • Communicate with customers verbally and in writing regarding application status or rejections
  • Search and verify records in the Iowa Vital Events System
  • Accept, record, and balance fees collected daily

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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