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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $17.45
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Professional work environment
Job Description
Halekulani is a distinguished luxury hotel located on the iconic Waikiki Beach, with a history spanning over 100 years. This renowned establishment is celebrated for its rich cultural heritage, gracious hospitality, impeccable service, and unparalleled cuisine. Known for living its core value of LEGACY, Halekulani prides itself on preserving its cultural traditions while providing guests with an unforgettable experience. The hotel has become a beloved landmark in Waikiki, welcoming visitors from around the globe and offering them a unique blend of Hawaiian culture and world-class amenities. Halepuna Waikiki, a part of the Halekulani family, carries forward this tradition by delivering... Show More
Job Requirements
- High school diploma or equivalent vocational training certificate
- at least six months of hospitality experience or equivalent
- experience with property management system helpful
- valid driver’s license with acceptable abstract
- ability to work independently and manage multiple tasks
- ability to communicate clearly and professionally
- physically able to lift up to 50 pounds and push or pull up to 110 pounds
- ability to work various days, evenings, weekends and holidays
- friendly and outgoing personality
- strong customer service skills
Job Qualifications
- High school diploma or equivalent vocational training certificate
- at least six months of hospitality experience or equivalent with strong guest service skills
- experience with property management systems preferred
- valid driver’s license with acceptable abstract
- ability to work independently and handle multiple tasks
- excellent communication and interpersonal skills
- friendly and professional demeanor
- knowledge of local attractions and service vendors
- ability to anticipate guest needs and respond promptly
- able to operate manual and automatic transmission vehicles
- highly organized and detail-oriented
- capable of working various shifts including weekends and holidays
Job Duties
- Warmly greets and welcomes arriving guests and patrons as they enter the hotel
- assist both arriving and departing guests with luggage handling
- store guest luggage upon request
- assist with loading and unloading baggage into and out of vehicles
- organize and deliver luggage for tour groups
- store, track and deliver packages as needed
- drive and park guest vehicles safely and timely
- retrieve guest vehicles as requested
- assist physically challenged travelers and other guests with special needs
- answer the phone courteously and professionally within two rings
- keep abreast of local economy and tourism information
- explain room features including electronic devices and entertainment
- recommend and provide information about local attractions and entertainment
- anticipate guest needs and respond promptly
- respond to guest requests via hotel application
- assist guests with long term luggage storage requests
- ensure all valet experiences meet hotel standards
- coordinate with other departments to resolve guest issues
- report any safety or security problems
- maintain cleanliness and organization of work areas
- act as the eyes and ears for hotel security
- perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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