Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,600.00 - $65,400.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Caesars Palace is a globally recognized luxury resort and casino located in Las Vegas, known for its opulent accommodations, world-class dining, and premier entertainment experiences. With more than 3,000 rooms, 25 distinct restaurants and cafes, exquisite pools and garden spaces covering 4.5 acres, and a sprawling 50,000 square foot spa, Caesars Palace creates a unique and exclusive environment that attracts millions of guests from around the world. The resort represents the pinnacle of hospitality and luxury, emphasizing personalized service to ensure each guest's stay is memorable and enjoyable. Caesars Entertainment, the company behind Caesars Palace, is committed to fostering an... Show More
Job Requirements
- Must be able to maneuver in and around guest services, hotel and casino areas
- Must be able to respond calmly in crisis situations
- Must be able to speak, write and understand English
- Must be able to stoop, bend and maneuver stairs
- Must be able to lift up to 20 pounds
- Must have manual dexterity to type, grab, grip, pull, hold, tear, sort, reach and file paperwork
- Able to stand and walk for entire shift
- Able to work in hot, cold, wet conditions
- Must respond to visual and aural cues
- Must operate computer, 10 key adding machine, safe lock key machine, telephone, credit card swiper, speed printer, facsimile and photocopier
Job Qualifications
- One to two years of post-high school education
- College degree preferred
- General knowledge of other hotel departments
- Two to three years of supervisory experience
- Ability to compile facts and figures
- Ability to make decisions guided by established policies and procedures
- Excellent interpersonal, communication, customer service, team building and problem solving skills
- Self-motivated with ability to maintain ongoing business relationships
- Ability to function well in a fast-paced environment
- Enthusiasm and efficiency
- Ability to complete several tasks with accuracy
- Ability to work well with co-workers and as part of a team
- Present a well-groomed appearance
- Oral and written communication skills
- Ability to develop and enforce Standard Operating Procedures
Job Duties
- Manages the employees of the valet, bell, door, baggage handlers and shuttle driver departments
- Develops and implements short-term (1-2 year) objectives and work unit goals
- Interviews, schedules, trains, develops, empowers, coaches and counsels staff
- Recommends and implements service and procedural changes
- Monitors and controls expenses within budget constraints
- Develops and enforces Standard Operating Procedures for guest services
- Ensures compliance with safety regulations and quality service standards
Job Location
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