Front Office/Valet Attendant

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
team environment

Job Description

The Dallas/Plano Marriott at Legacy Town Center is a renowned hotel located in Plano, Texas, offering guests a blend of comfort, luxury, and modern amenities. As part of Marriott International, a global leader in the hospitality industry, this establishment prides itself on delivering exceptional guest experiences and fostering a welcoming environment for both guests and employees. Located at 7121 Bishop Rd, Plano, Texas, the hotel is situated within a vibrant community, providing easy access to local attractions and business centers, making it an ideal destination for both leisure and business travelers. Marriott International is known for its commitment to diversity and inclusion, ensuring a supportive workplace culture where every associate is valued and empowered to thrive. The company promotes equal opportunity employment and provides a platform where associates can grow their careers in a positive and dynamic environment.

The Valet Attendant role at Dallas/Plano Marriott at Legacy Town Center is a full-time, non-management position dedicated to enhancing the guest experience from the moment they arrive until their departure. The position emphasizes the importance of creating memorable and unique interactions with guests beyond the standard check-in and check-out process. Valet Attendants, also referred to as Guest Experience Experts in this context, play a crucial role in guiding guests throughout their stay by delivering a wide range of services tailored to meet guest needs promptly and efficiently. This role requires an individual who is proactive, capable of multitasking, and committed to maintaining high-quality service standards while ensuring the safety and security of guests and their vehicles.

The responsibilities of a Valet Attendant include welcoming guests upon arrival, parking and retrieving vehicles with care, assisting with luggage, and providing information about hotel amenities and local attractions. This role demands physical stamina since attendants will be on their feet, moving or lifting objects weighing up to 10 pounds, and handling various operational tasks. It is critical for Valet Attendants to adhere strictly to company policies and procedures, protect company assets, maintain confidentiality, and uphold a professional appearance and demeanor at all times. Marriott International offers comprehensive training in this role, ensuring that attendants have the skills and knowledge to perform their duties effectively while embodying the company’s legendary hospitality standards.

Working as a Valet Attendant at the Dallas/Plano Marriott offers the opportunity to be part of a globally recognized brand renowned for its innovation and dedication to hospitality excellence. This role not only provides valuable customer service experience but also serves as a gateway to a career within the Marriott International portfolio. Associates enjoy a supportive team environment where their unique talents and backgrounds are celebrated, and they have access to continuous learning and development opportunities. Marriott’s culture promotes balance, well-being, and growth, making it an excellent workplace for individuals seeking stability and professional advancement in the hospitality industry. The Valet Attendant position offers a meaningful career path where one can begin their purpose, belong to an amazing global team, and become the best version of themselves.

Job Requirements

  • high school diploma or G.E.D. equivalent
  • ability to work full-time
  • ability to stand, sit, or walk for extended periods
  • ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance
  • adherence to company policies and procedures
  • excellent communication skills
  • ability to maintain confidentiality

Job Qualifications

  • high school diploma or G.E.D. equivalent
  • no related work experience required
  • no supervisory experience required
  • excellent customer service and communication skills
  • ability to work on feet for extended periods
  • ability to lift and carry objects weighing up to 10 pounds
  • professional appearance and demeanor

Job Duties

  • greet guests warmly upon arrival and departure
  • park and retrieve guest vehicles safely and efficiently
  • assist guests with luggage and provide directions or information about hotel services
  • maintain the valet parking area in a clean and orderly manner
  • adhere to all safety protocols and company policies
  • communicate effectively with guests and team members
  • complete necessary reports and documentation related to parking operations

Job Criteria

Experience

Entry Level (1-2 years)


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