Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Paid Time Off
Paid parental leave
Paid holidays
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
401(k) retirement plan
Life insurance
short-term disability insurance
voluntary life insurance
Career development opportunities
Job Description
Glass America PA Pittsburgh-Steubenville Pike is part of Glass America, a respected leader in the auto glass industry operating across 38 states in the United States. Known for prioritizing its employees, Glass America places a strong emphasis on providing comprehensive benefits, professional growth opportunities, and a supportive work environment. With a commitment to quality and customer satisfaction, Glass America has built a reputable presence in the automotive repair and replacement sector, specializing in auto glass installation and repair services. The company values its team members and strives to empower them by enabling decision-making authority and providing avenues for career development... Show More
Job Requirements
- Ability to work some Saturdays and overtime as necessary
- High school diploma or equivalent
- Excellent communication skills
- Strong organizational skills
- Reliable and punctual
- Ability to handle stressful situations calmly
- Basic computer proficiency
Job Qualifications
- Work experience demonstrating ability to stay organized and handle high volume of phone calls and emails
- Comfortable in a customer facing, front line role
- Reliable and dependable hard worker with a positive demeanor
- High aptitude for technology with strong typing and data entry skills
- Process driven with understanding of how to manage inventory levels
- General knowledge of automobile functions and systems
- Auto parts and/or dispatcher experience is highly desirable
Job Duties
- Professionally handle customer interactions and general inquiries both in person and over the phone
- Have a sense of urgency when scheduling customer appointments
- Maintain regular communication with Auto Glass Technicians in the field
- Utilize software to make notes of all conversations, enter sales information, and update customer records
- Provide quotes on installation and repair services by following the step by step process
- Take proactive actions to help the team meet shop production goals and budgetary objectives
- Provide additional assistance to the dispatch/parts team when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter