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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
retirement plans
Paid Time Off
Tuition Reimbursement
Employee Discounts
wellness programs
Dental Insurance
Job Description
Pyramid Global Hospitality is a leading hospitality management company that places people at the heart of everything it does. Committed to fostering a supportive and inclusive work environment, Pyramid Global Hospitality champions diversity, growth, career development, and employee wellbeing across its expansive portfolio of over 230 properties worldwide. The company’s People First culture is reflected not only in its employee benefits and continuous training opportunities but also in the genuine relationships it nurtures between its team members and guests. Pyramid Global Hospitality recognizes the importance of creating meaningful and lasting guest experiences by empowering its employees through extensive skill-building and... Show More
Job Requirements
- Must be available to work a flexible schedule including nights, weekends, and holidays
- High school diploma or equivalent
- Previous hotel or resort experience preferred
- Strong desire to make an impact on other people
- Outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
Job Qualifications
- High school diploma or equivalent
- Previous hotel or resort experience preferred
- Strong desire to make an impact on other people
- Outgoing and engaging personality
- Computer skills
- Excellent verbal and written communication skills
- Ability to work in a fast-paced setting
- Ability to stand for the duration of the shift
Job Duties
- Support in supervising the training of all Front Office, Reservations, and Guest Service team members and motivate them to perform their jobs effectively
- Assist in the maintenance of operating/training manuals
- Ensure teams comply with all systems, control policies, and procedures
- Support Human Resource functions including hiring, training, scheduling, and evaluating performance
- Assume Manager on Duty shifts when necessary
- Develop and maintain open communication within the department and with other departments
- Resolve guest problems promptly and professionally
- Ensure exceptional guest service is consistently provided
- Delegate work among staff equitably
- Assist in covering front desk shifts when needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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