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Marriott International, Inc logo

Front Office Supervisor

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible schedule

Job Description

The Camby, Autograph Collection, located in Phoenix, Arizona, is a boutique luxury hotel known for its upscale design, vibrant atmosphere, and exceptional guest services. Owned and operated by Davidson Hospitality Group, this hotel is part of the esteemed Autograph Collection under Marriott International. However, it is important to note that employment at The Camby is directly with the franchisee Davidson Hospitality Group, which maintains control over all employment policies, including hiring and compensation. The Camby caters to a clientele looking for unique and memorable experiences, blending modern style with personalized service, and serving as a leader in the Phoenix hospitality... Show More

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Minimum six months of front desk experience
  • Prior cash handling experience
  • Ability to communicate effectively with guests and team members
  • Fluent in English
  • Strong computer proficiency
  • Availability to work flexible hours including nights and weekends

Job Qualifications

  • Prior cash handling experience
  • High School graduate or G.E.D. equivalent
  • Ability to communicate effectively with the public and other team members
  • Fluency in reading, writing, and speaking English
  • Six months of front desk experience
  • Strong computer skills
  • Flexible schedule including nights and weekends

Job Duties

  • Supervise front desk operations including check-in, check-out, and guest services
  • Lead and motivate the front desk team to provide exceptional customer service
  • Handle guest inquiries, concerns, and special requests professionally and efficiently
  • Train and onboard new front desk staff members
  • Ensure accuracy and completeness of guest reservations and billing information
  • Collaborate with other departments to resolve guest issues and enhance guest experiences
  • Maintain a clean and organized front desk area
  • Monitor and maintain compliance with hotel policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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