Front Office Representative - Tampa

Tampa, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $30,370.16 - $37,012.34

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401K reimbursement

yearly performance appraisals and team award bonus

community discounts

Job Description

BayCare is one of the largest employers in the Tampa Bay area, recognized for its extensive network of healthcare services that includes 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers, and a vast network of thousands of physicians. This comprehensive system supports over 30,000 team members, fostering a forward-thinking organizational philosophy grounded in trust, dignity, respect, responsibility, and clinical excellence. BayCare takes pride in offering a collaborative work environment that emphasizes community impact and the highest standards of patient care. The organization is committed to supporting its team members with meaningful resources, career development opportunities,... Show More

Job Requirements

High school diploma or equivalent
One year of office related experience
Customer service, interpersonal, critical thinking skills
Written and verbal communication skills
Ability to work independently and with a team
Organization, administrative and clerical skills

Job Qualifications

High school diploma or equivalent
One year of office-related experience
Customer service skills
Interpersonal skills
Critical thinking abilities
Written and verbal communication skills
Ability to work independently and as part of a team
Strong organization, administrative and clerical skills

Job Duties

Obtains and updates patient information
Schedules patient appointments and assists with patient inquiries
Collects and posts payments, assists with patient billing questions
Ensures completion of all encounter documentation prior to check out
Accepts transfers from other facilities according to established guidelines
Schedules patients with appropriate provider, answers phones and responds within time frames defined by departmental guidelines
Obtains complete and accurate patient registration information according to department standards
Reviews and confirms all registration information is accurate at each appointment and makes any required updates
Consistently reviews cancellation, displaced patients, and appointment requests worklist throughout the day
Reviews daily schedules for availability and coordinates with onsite supervisor to ensure providers' schedules are at capacity
Greets, registers and checks in patients

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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