Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Medical
Dental
Vision
disability
401k
Paid Time Off
Holiday pay
tip eligible
Daily Pay
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Task force opportunities
Online Learning Platform
Job Description
The State Hotel, managed by Columbia Hospitality, is a premier hospitality establishment recognized for its dedication to creating exceptional guest experiences. Situated in a dynamic and vibrant environment, The State Hotel combines elegant accommodations with outstanding service offerings, making it a favored destination for travelers seeking comfort, style, and personalized service. Columbia Hospitality, the managing company, is known for its values-driven culture that prioritizes people first, emphasizing inclusivity, respect, and the growth of its team members. Their commitment to a positive and supportive work atmosphere is reflected in their employee-centric policies and reputation for fostering a tight-knit and collaborative team... Show More
Job Requirements
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling and computerized point of sale system preferred
- Strong written and verbal communication skills required
Job Qualifications
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling and computerized point of sale system preferred
- Strong written and verbal communication skills required
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- Be knowledgeable and proficient with the property management system
- Operate the PBX and radio paging system according to procedures
- Establishes appropriate credit at time of guest check-in
- issues room keys and familiarizes guests with the services and areas of the property
- Manages guest issues effectively, keeping in mind both the guest’s needs and business objectives
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
- Conduct adequate follow-up with both guest and fellow team members
- Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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