Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $22.00 - $23.00
Work Schedule
Flexible
Benefits
hourly pay
tip eligible
Paid Time Off
Holiday pay
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
401k
HSA plans
FSA plans
Referral Bonus
Discounted lodging
Discounted dining
Discounted spa
Discounted golf
Discounted retail
Employee assistance program
volunteer opportunities
Committee participation
Online Learning Platform
Job Description
The State Hotel, managed by Columbia Hospitality, is a distinguished establishment known for its commitment to delivering exceptional guest experiences in a dynamic and inclusive environment. Columbia Hospitality prides itself on fostering a values-based culture that emphasizes respect, inclusion, and growth, making it a premier employer in the hospitality industry. The State Hotel is not just a place for overnight stays; it is a destination where every guest interaction is an opportunity to create memorable moments. This commitment to excellence is supported by a team-oriented atmosphere that encourages collaboration, innovation, and continuous learning.
The Front Desk Agent role... Show More
The Front Desk Agent role... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Ability to operate property management and reservation systems
- Strong interpersonal and problem-solving skills
- Ability to work in a fast-paced environment
- Effective communication skills
- Experience in cash handling and Point of Sale systems preferred
Job Qualifications
- Previous hospitality or customer service experience preferred
- Previous experience in cash handling and computerized Point of Sale system preferred
- Strong written and verbal communication skills required
Job Duties
- Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
- Be knowledgeable and proficient with the property management system
- Operate the PBX and Radio paging system according to procedures
- Establishes appropriate credit at time of guest check-in
- issues room keys and familiarizes guests with the services and areas of the property
- Manages guest issues effectively, keeping in mind both the guest's needs and business objectives
- Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter