Front Office Receptionist | The State Hotel

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $22.00 - $23.00

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Disability insurance

401k plan

Paid Time Off

Holiday pay

Job Description

The State Hotel is a distinguished establishment within the hospitality industry, known for providing exceptional lodging experiences to its guests. Located in the heart of a vibrant community, The State Hotel combines elegant accommodations with a warm and welcoming atmosphere. As a member of Columbia Hospitality, a company recognized for its commitment to creating extraordinary experiences in the hospitality sector, The State Hotel upholds a values-driven culture that prioritizes inclusivity, respect, and teamwork. This reputable hotel is dedicated to offering a blend of comfort, style, and personalized service, making every visit memorable for its clientele.

The Front Desk Agen... Show More

Job Requirements

High school diploma or equivalent
Previous hospitality or customer service experience preferred
Experience in cash handling and computerized Point of Sale system preferred
Strong written and verbal communication skills required
Ability to multitask and thrive in a fast-paced environment
Professionalism and discretion in guest interactions
Willingness to work flexible hours including weekends and holidays

Job Qualifications

Previous hospitality or customer service experience preferred
Previous experience in cash handling and computerized Point of Sale system preferred
Strong written and verbal communication skills required

Job Duties

Possesses a working knowledge of the front desk, efficiently handling the check-in and checkout processes according to hotel procedures and standards
Be knowledgeable and proficient with the property management system
Operate the PBX and Radio paging system according to procedures
Establishes appropriate credit at time of guest check-in
issues room keys and familiarizes guests with the services and areas of the property
Manages guest issues effectively, keeping in mind both the guest's needs and business objectives
Use discretion and professionalism in resolving guest conflicts and use good judgement to consult with management if assistance or follow-up is needed
Conduct adequate follow-up with both guest and fellow team members
Makes restaurant, transportation, activity, or entertainment reservations on behalf of the guest

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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