Front Office Receptionist | One Lakeside Hotel (Part Time)

One Lakeside Hotel is a distinguished urban lake house located in the heart of Coeur d'Alene, offering a unique blend of majestic scenery and top-tier hospitality. This amenity-rich hotel comprises 29 spacious suites equipped with private balconies and chef-ready kitchens, ideal for guests seeking both comfort and style. Guests can enjoy the expansive 4th Floor Outdoor Terrace, featuring a dog run and patio seating, making it an idyllic retreat in a bustling city setting. Managed by Columbia Hospitality, a national hospitality management and consulting company with over 25 years of industry experience, One Lakeside embodies a culture centered on exceptional guest experiences and values-driven service. Columbia Hospitality is celebrated for its commitment to a dynamic, inclusive, and nurturing work environment, having earned recognition among the Top Companies to Work for in Washington. The company thrives on principles of accountability, creativity, enthusiasm, honesty, inclusion, and respect, fostering a workplace where employees can grow alongside a collaborative team dedicated to making a lasting impression on every guest.

The Front Office Receptionist role at One Lakeside Hotel is a part-time position designed for individuals who are master multitaskers and thrive in fast-paced, dynamic environments. As the first point of contact for guests, the receptionist plays a crucial role in creating memorable experiences by efficiently managing guest check-in and check-out procedures, including handling room credits, issuing keys, resolving guest concerns, and attending to special requests. The role demands proficiency in the property's management system and communication tools such as PBX and radio paging systems. Additionally, the receptionist supports the Front Office and Guest Services teams by managing financial and service-related tasks, ensuring seamless operational flow. The ideal candidate combines professionalism, discretion, and excellent judgment to effectively resolve guest issues while balancing the guests' needs with business objectives. Furthermore, the receptionist is often responsible for making reservations relating to dining, transportation, activities, and entertainment, contributing significantly to the guests' overall satisfaction. The role offers an hourly wage of $18.00 with the distinctive perk of daily pay, along with comprehensive benefits including paid time off, holiday pay, medical, dental, vision insurance, disability coverage, a 401K plan, and employer contributions to HSA/FSA. The company also provides a variety of additional perks such as discounted lodging and services, referral bonuses, volunteer opportunities, committee participation, and professional growth through an online learning platform. Through this role, employees become part of a people-first culture committed to inclusivity and respect, where contributing to an exceptional guest experience is both a personal and collective mission.