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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Life insurance
Disability Coverage
Employee assistance program
Employee Discounts
Referral Bonus Program
Job Description
QualDerm Partners stands as the largest multi-state female-founded and owned dermatology network in the United States, boasting over 150 locations across 17 states. As a leader in comprehensive dermatologic care, QualDerm is committed to educating, protecting, and caring for patients' skin. This commitment is reflected through the delivery of high-quality dermatology services aimed at helping patients achieve healthier, more beautiful skin. The company fosters a culture of excellence while building rewarding work environments supported by competitive compensation and robust benefits programs. The organization is deeply rooted in its dedication to diversity and inclusion, creating an environment where all employees are... Show More
Job Requirements
- High school diploma required
- Minimum of 1 year customer service experience in a healthcare office setting preferred
- Strong interpersonal and communication skills
- Ability to handle confidential information with discretion
- Familiarity with electronic medical records (EMR) and practice management systems is a plus
Job Qualifications
- High school diploma required
- Associate's degree preferred
- Minimum of 1 year customer service experience in a healthcare office setting preferred
- Strong interpersonal and communication skills
- Ability to handle confidential information with discretion
- Familiarity with electronic medical records (EMR) and practice management systems is a plus
Job Duties
- Greet patients and visitors promptly and courteously in person and over the phone
- Record patient arrivals accurately in the Practice Management System (EMR)
- Verify patient identity and create new patient accounts when necessary
- Manage appointment scheduling and follow up on no-show patients
- Verify insurance eligibility and financial information using facility tools
- Collect patient copays and balances maintaining confidentiality
- Maintain a clean and welcoming reception area
- Respond promptly and effectively to patients in distress or emergency situations
- Follow all policies and procedures and assist with team efforts to achieve operational goals
- Answer telephone calls politely and timely
- Perform other duties as assigned by Practice Manager or Area Practice Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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