Front Office Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $12.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Supplemental Insurance
Wellness Program
401(k) retirement plan
Paid Time Off

Job Description

Mississippi Smiles is a reputable dental care provider specializing in pediatric dentistry with a warm and welcoming environment designed to ensure the best dental experiences for children. Located in Mississippi, Mississippi Smiles operates modern, kid-friendly facilities focused on comfort, efficiency, and compassionate care. The organization's mission revolves around delivering high-quality dental services to children from all backgrounds, ensuring every child has access to excellent oral health care regardless of their family's financial situation. The team at Mississippi Smiles emphasizes professional growth, leadership development, and a collaborative culture that supports staff members to excel and thrive in their careers.

Mississippi Smiles is currently offering a full-time opportunity for a Front Office Receptionist at their Countyline office. This role is perfect for someone who is passionate about providing excellent customer service and making a positive impact within their community. The front office receptionist will serve as the first point of contact for patients and their families, creating a welcoming atmosphere and ensuring smooth patient check-ins, appointment scheduling, and communication. This position plays a crucial role in the operational efficiency of the office and helps uphold the organization's commitment to outstanding patient care.

This job involves a variety of responsibilities, including greeting and checking in patients, verifying insurance eligibility, managing incoming calls, and registering new patients. The receptionist will also maintain patient records with accuracy and confidentiality, adhering strictly to privacy and security regulations. Additionally, the role includes monitoring and maintaining dental office supplies and ensuring the reception area is professional and inviting. This position requires an individual who is organized, attentive to detail, and committed to maintaining patient privacy while supporting the overall patient experience.

Mississippi Smiles offers a competitive compensation package starting at $12 per hour with potential bonus pay of up to $300 per month, reflecting the candidate's experience and performance. The schedule is full-time and on-site from Monday to Friday, providing stability and consistency for staff. Employees benefit from an extensive suite of benefits including medical, dental, vision, and life insurance; supplemental insurance options; wellness programs; a 401(k) retirement plan with company match; and paid time off that fosters a healthy work-life balance.

This role is ideal for candidates with at least one year of experience working as a dental or healthcare receptionist. Those who join Mississippi Smiles will find a dynamic and supportive work environment that encourages professional development and leadership opportunities. Importantly, the organization invites individuals who have a heartfelt commitment to children's health and who want to be part of a team making a difference in their community’s well-being.

Job Requirements

  • At least one year of dental or healthcare receptionist experience
  • High school diploma or equivalent
  • Proficiency in customer service and communication
  • Ability to use dental office software and technology
  • Strong organizational skills
  • Attention to detail
  • Ability to work full-time Monday through Friday on-site

Job Qualifications

  • At least one year of dental or healthcare receptionist experience
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks efficiently
  • Proficient with scheduling and patient management software
  • Knowledge of insurance verification processes
  • Commitment to maintaining patient confidentiality
  • High school diploma or equivalent

Job Duties

  • Greet, check-in patients, and schedule appointments
  • Verify insurance eligibility
  • Answer and manage incoming calls
  • Register new patients
  • Maintain and update patient information in the data system in compliance with privacy and security regulations
  • Safeguard patient privacy and confidentiality
  • Monitor and maintain dental office supplies
  • Update patient education materials and maintain a professional reception area

Job Criteria

Experience

Mid Level (3-7 years)


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