Front Office Receptionist

Vacaville, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Exact $23.00

Benefits

competitive pay

Medical insurance

Dental Insurance

Vision Insurance

Flexible spending account

Dependent Care

Employee assistance program

Life insurance

Pet insurance

Short term disability insurance

long term disability insurance

403(b) Retirement Plan with company match

paid sick days

Paid holidays

vacation days

discounted gym membership

growth and advancement opportunities

Collaborative and diverse environment

Job Description

Community Medical Centers (CMC) is a leading healthcare provider committed to enhancing the health and well-being of the communities it serves, particularly focusing on vulnerable populations in San Joaquin and Solano counties. With a comprehensive model of care that integrates medical, dental, behavioral health, and supportive services, CMC ensures that patients receive holistic and compassionate care regardless of age, income, or background. The organization operates a growing network of neighborhood health centers dedicated to delivering high-quality, accessible care designed around a team-based approach, where the patient is always at the center. CMC's mission is clear: working together to improve health... Show More

Job Requirements

Completion of high school or possession of GED
at least one year of full-time experience as a receptionist or customer service in a community-based organization, or completion of medical receptionist or assistant training program
ability to provide sensitive and respectful care to diverse individuals
ability to work with computers and data entry
ability to type 35 wpm and typing certificate preferred

Job Qualifications

Completion of high school or possession of GED
at least one year full-time experience as a receptionist or in a customer service position with a community-based organization, or completion of medical receptionist or medical assistant training program
ability to provide sensitive and respectful care to diverse individuals
ability to work with computers and data entry
preferred typing speed of 35 wpm with typing certificate
knowledge of business office procedures
skill in operating computer, phone, copier, and fax machine
ability to communicate clearly and effectively
ability to exercise diplomacy and tact in customer service
ability to keep up with email, text, phone, and other communications
ability to learn clinical and web-based applications
ability to establish and maintain effective working relationships
ability to maintain quality control standards
ability to react calmly and effectively in emergency situations
ability to interpret and apply guidelines and procedures

Job Duties

Promotes the mission, vision, and values of the organization
warmly welcome and greet patients/clients/visitors to the clinic/department in person, on the phone or via text
determine purpose of visit and direct patients/clients/visitors to appropriate person or department(s)
perform any patient/visitor screening per CMC guidelines
register patients within the Electronic Health Record
accurately and timely collect, enter, scan or update all pertinent patient data within the relevant system
schedule appointments as needed over the phone, in person or via text messaging platform
verify accuracy and completeness of information, obtain necessary consents and documentation
screen patients for insurance and program eligibility
conduct robust confirmation calls prior to appointments
organize appointments in the schedule per patient arrival times and provider availability
utilize pre-visit planning tools to improve quality of care
attend trainings and meetings to maintain professional growth
practice confidentiality and privacy protocols according to HIPAA
maintain timely communication with care team and patients regarding schedule changes
assist patients with patient portal education and registration
conduct outreach to patients with gaps in care
provide support for new staff training
handle patient complaints professionally and route appropriately
open, sort, and distribute mail
process requests for medical records
travel to different sites as assigned
perform other tasks as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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