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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $78,000.00 - $85,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
Parc 55 San Francisco - a Hilton Hotel is a sleek boutique hotel boasting 1024 guest rooms, ideally located just steps away from Powell Street and the Westfield San Francisco Shopping Center. This prime location offers both convenience for business travelers and exciting recreational opportunities, making it a preferred choice for visitors to San Francisco. Hilton, as a global leader in the hospitality industry, is renowned for providing exceptional service and top-tier accommodations. The hotel proudly upholds a culture recognized for excellence, ranked #1 on the Great Places to Work and featured on Fortune’s World’s Best Workplaces list. This commitment... Show More
Job Requirements
- Minimum one year of hotel front desk management experience
- Experience managing 400 plus room properties preferred
- Union experience preferred
- Strong supervisory and leadership abilities
- Excellent interpersonal and communication skills
- Ability to manage budgets and forecasting
- Proficiency with hotel management systems
- Ability to work flexible hours including weekends and holidays
Job Qualifications
- Minimum one year of hotel front desk management experience
- Experience managing properties with 400 or more rooms preferred
- Union experience preferred
- Strong leadership and team management skills
- Excellent customer service and communication abilities
- Ability to operate with a sense of urgency and discipline
- Knowledge of hotel operations and hospitality industry standards
Job Duties
- Manage all front office operations including guest registration and room inventory
- Monitor and develop team member performance through supervision, scheduling, and evaluations
- Assess service and satisfaction trends and implement improvements
- Ensure compliance with company standards and policies
- Greet guests and resolve inquiries and concerns promptly
- Implement up-selling techniques to maximize room occupancy and revenue
- Recruit, interview, and train front office staff
- Complete audit procedures as needed
- Ensure team knowledge of hotel products, services, and local events
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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