Front Office Manager OEM/HM

Denver, CO, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Exact $55,000.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401K Savings Plan

volunteer opportunities

educational assistance

Job Description

Crestline Hotels & Resorts is a distinguished hospitality company known for operating a collection of high-quality hotels and resorts across various locations. The company emphasizes delivering exceptional guest experiences through its committed service, professional staff, and a warm, welcoming atmosphere. Crestline Hotels & Resorts takes pride in fostering a diverse and inclusive workplace where every employee is valued and given opportunities for personal and professional growth. Their dedication to employee well-being is reflected in comprehensive benefits and a supportive work environment designed to promote work-life balance and career advancement.

The Front Office Manager position at Crestline Hotels & Re... Show More

Job Requirements

High school graduate or general education degree (GED)
work equivalent plus 3 years of experience in hospitality management
computer skills required
familiarity with Microsoft Office preferred
experience with hotel information systems

Job Qualifications

High school graduate or general education degree (GED)
work equivalent plus 3 years of experience in hospitality management
computer skills required
familiarity with Microsoft Office preferred
experience with hotel information systems
strong leadership and communication skills
ability to train, coach, and motivate staff
knowledge of front office operations and guest service principles

Job Duties

Create and execute innovative front office strategies that will drive the hotel to exceed guest satisfaction and revenues
work collaboratively with all members of the front office team in departmental planning, development, and execution
ensure front office staff and management is properly trained to standards and able to carry out the operations of each department
work closely with department managers and supervisors to develop them both personally and professionally
ensure that all complaints regarding service and/or accommodations are investigated and resolved
monitor budgets and payroll records and review financial transactions to ensure that expenditures are authorized and budgeted
establish standards for personnel performance and customer service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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