Front Office Manager

San Francisco, CA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $22.00 - $34.00

Work Schedule

Flexible

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

Haiyi Hotels Management is a boutique hotelier based in San Francisco, renowned for delivering exceptional hospitality experiences through its portfolio of five distinct hotels. The name "Haiyi" is inspired by two Chinese words: HAI, meaning "ocean," and YI, meaning "leisure." This reflects the company’s mission to provide guests with an "ocean of leisure and relaxation." Haiyi Hotels operates well-established properties including Best Western Americania, Best Western Carriage Inn, Good Hotel, Hotel Vertigo, and Hotel Metropolis. These hotels offer a comfortable and unique hospitality environment in the heart of San Francisco's vibrant SOMA district, conveniently near Union Square.

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Job Requirements

Previous front office management experience
High school diploma or equivalent
Proficiency in English communication
Mathematical competence
Experience in cash handling
Computer literacy including property management systems
Ability to manage schedules flexibly
Punctuality and reliability
Excellent interpersonal skills

Job Qualifications

Previous front office supervisor or management experience
High school graduate, some college
Ability to communicate in English with guests, management, co-workers, and vendors
Ability to accurately compute and manipulate mathematical calculations
Previous experience in cash handling
Computer knowledge in Windows environment and proficiency in property management systems
Experience with cost controls and yield management
Ability to work varying schedules
Punctuality and reliable attendance
Strong interpersonal skills
College degree (desirable)
Ability to communicate in a second language (desirable)
Management experience at a 3-diamond hotel (desirable)
Knowledge of Autoclerk and Opera systems (desirable)

Job Duties

Direct the daily operations of the front office staff
Provide support, training, and tools to front office staff
Ensure guest satisfaction and uphold Haiyi Hotels mission
Manage scheduling and duty assignments for front office employees
Oversee cash handling and financial procedures
Utilize property management systems for operational efficiency
Implement cost controls and yield management strategies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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