You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $28.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee wellness programs
Employee Discounts
Job Description
Our esteemed establishment is a premier hotel dedicated to providing exceptional guest experiences through top-tier hospitality services. We pride ourselves on maintaining a welcoming and comfortable environment for all our guests, ensuring that every stay is memorable and exceeds expectations. Known for our commitment to quality and service excellence, our hotel combines modern amenities with a warm, inviting atmosphere to cater to both leisure and business travelers. We believe in fostering a culture of professionalism, teamwork, and continuous improvement among our staff to uphold the highest standards in the hospitality industry.
We are currently seeking a Hotel Front Offi... Show More
We are currently seeking a Hotel Front Offi... Show More
Job Requirements
- Associate degree in hotel management or related field
- Minimum of two years casino hotel front desk supervisory experience
- Proven leadership and team management skills
- Familiarity with hotel reservation systems and yield management
- Excellent communication and interpersonal skills
- Ability to manage budgets and financial plans
- Commitment to maintaining high standards of guest service
- Ability to comply with human resources and safety policies
- Ability to work full-time hours
Job Qualifications
- Associate degree in hotel management or equivalent combination of education and experience
- Minimum of two years prior casino hotel front desk supervisory experience with progressive supervisory advancement exhibited
- Working knowledge of hotel reservation procedures and applicable principles of yield management
- Strong leadership and communication skills
- Ability to handle guest complaints effectively
- Experience in budgeting and financial planning
- Proficient in preparing departmental reports
Job Duties
- Create, develop, and implement an effective strategy of organization for the front office of the hotel, ensuring maximum guest service and satisfaction
- Achieve budgeted revenues and expenses and maximize profitability related to guest services
- Participate in the preparation of the annual hotel budget
- Develop short and long term financial and operational plans that correspond to overall hotel objectives
- Manage the room inventory function to maintain highest possible room occupancy and average daily rate
- Maintain procedures for credit control, handling of financial transactions, security of monies, guest security, and emergency procedures
- Review departmental guest complaints, ensuring corrective action is taken
- Prepare various departmental reports, including daily forecast of arrivals and departures
- Control suite bookings, ensuring suites and special room blocks are handled correctly
- Communicate with other departments to ensure proper handling of guests and groups
- Facilitate the flow of information throughout the property by organizing and presiding over regularly scheduled meetings with front desk associates
- Maintain consistent and regular attendance record
- Properly train team members
- Monitor associates' performance during their shift, providing coaching and counseling when necessary
- Ensure compliance with all human resources policies and procedures, promoting an environment that treats all people with respect and prohibits discrimination and harassment
- Ensure compliance with all safety, health, and environmental policies, procedures, and regulations within the department
- Perform any other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: