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Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Standard Hours
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a distinguished leader in the hospitality industry, renowned for its fully integrated approach to hotel management services combined with exceptional client service. The company has built a solid reputation by assembling some of the best talent in the hospitality field, from every employee to every position across all of its hotel properties. This culture fosters a working environment where associates are empowered to take initiative, be proactive, and contribute meaningfully to the success of their properties. With clearly defined strategies and objectives, Driftwood Hospitality Management not only expects high-quality performance but also actively supports its team... Show More
Job Requirements
- Ability to stand and move throughout hotel function areas
- Ability to lift up to 25 pounds
- Occasional twisting, bending, stooping, reaching, standing, and walking
- Frequent talking, hearing, seeing, and smiling
- Maintain high standards of personal appearance and grooming
- Flexibility to work varied shifts including nights and weekends
Job Qualifications
- Four-year college degree or equivalent education or experience
- Two to three years of experience in a related hotel company position
- Supervisory experience in hospitality industry
- Excellent verbal and written English communication skills
- Proficiency with Microsoft Office and Excel
- Knowledge of general office equipment and cash register operation
- Ability to handle cash or credit transactions
Job Duties
- Coordinate front desk activities and manage overall operations
- Resolve guest complaints, inquiries, and special requests
- Train and supervise front office staff
- Recruit, interview, and select front desk personnel
- Prepare staff schedules and conduct performance evaluations
- Monitor guest satisfaction scores and address deficiencies
- Manage daily revenue, expenses, and inventory through property management systems
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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