Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $23.50
Work Schedule
Standard Hours
Benefits
medical and RX
Dental
Vision
KinderCare discount
Headspace for friends/family
HSA
Healthcare FSA
Dependent care FSA
Progyny Fertility Benefit
critical illness insurance
accident insurance
Hospital Indemnity insurance
Company Paid Basic Life / AD&D
supplemental life insurance
Company paid Short-Term Disability
Company paid long-term disability
Company paid maternity leave
Company paid parental leave
adoption expense reimbursement
surrogacy expense reimbursement
legal services
Credit monitoring
15 days PTO
6 major holidays off
2 floating holidays yearly
additional compensation opportunities
Bereavement time off
Pre-Tax Transit and Parking
Retirement 401(k) with Per-Pay Company Match
SoFi financial wellness tools and loan resources
HUSK fitness resources and gym discounts
home insurance
auto insurance
Pet insurance
Employee assistance program (EAP)
Employee Discount Program
Job Description
Athletico is a leading provider in the physical therapy and rehabilitative services industry, dedicated to empowering people, inspiring hope, and transforming lives through personalized care. Our organization is renowned for offering exceptional, progressive, and cost-effective fitness, performance, and rehabilitation solutions that prioritize patient education and injury prevention. At Athletico, we pride ourselves on a unique culture built on core values including teamwork, understanding business operations, recognition, a people-focused approach, accountability, continuous innovation, and trust and integrity. These values serve as the cornerstone of our commitment to excellent patient care and a supportive work environment.
As a growing c... Show More
As a growing c... Show More
Job Requirements
- High school diploma or GED
- Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding
- Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
Job Qualifications
- High school diploma or GED
- Excellent customer service skills
- Proficient with the use of MS Office, Outlook and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
- Ability to read, write and speak English proficiently
Job Duties
- Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing
- Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow
- Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions
- Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account
- On behalf of physical therapists, coordinate the communication of patient progress to physicians, nurse case managers, adjusters and attorneys
- Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning
- Organize cultural moments (e.g., patient’s physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated
- Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic
- Provide general office, receptionist, and clerical support to assigned location
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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