Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $21.25
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
KinderCare discount
Headspace for friends and family
Health Savings Account (HSA)
healthcare flexible spending account (FSA)
Dependent care Flexible Spending Account (FSA)
Progyny Fertility Benefit
critical illness insurance
accident insurance
Hospital Indemnity insurance
company paid basic life insurance
Accidental death and dismemberment (AD&D) insurance
supplemental life insurance for employee, spouse and child
company paid short-term and long-term disability insurance
company paid maternity and parental leave
adoption and surrogacy expense reimbursement
legal and credit monitoring services
15 days Paid Time Off (PTO)
6 Major Holidays off plus 2 floating holidays yearly
additional compensation opportunities
bereavement time off and resources
pre-tax transit and parking commuter benefits
Retirement 401(k) with Per-Pay Company Match
SoFi financial wellness tools and loan resources
HUSK fitness resources and gym discounts
home insurance
auto insurance
Pet insurance
Employee assistance program (EAP)
Employee Discount Program
Job Description
Athletico is a distinguished leader in the healthcare and rehabilitation industry, renowned for its dedication to empowering individuals, inspiring hope, and transforming lives through the delivery of exceptional physical therapy services. Established with a mission to provide progressive, affordable, and personalized fitness, performance, and rehabilitative care, Athletico has built its reputation on a foundation of education and prevention of future injuries. The company prides itself on a unique culture that thrives on its core values such as teamwork, business understanding, recognition, a people-focused approach, accountability, continuous innovation, and unyielding trust and integrity. These principles guide every interaction and service Athletico... Show More
Job Requirements
- High school diploma or GED
- Excellent customer service skills
- Proficient with MS Office, Outlook and Excel
- Knowledge of healthcare insurance benefits preferred
- Experience with customer payments preferred
- Ability to read, write and speak English proficiently
- Ability to perform physical tasks including remaining stationary for extended periods, stooping, kneeling, crouching, traveling around the office, verbal and written communication, and fine motor skills
- Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus
- Comfortable working in a standard office environment with low noise levels
Job Qualifications
- High school diploma or GED
- Excellent customer service skills
- Proficient with the use of MS Office, Outlook and Excel
- Knowledge of healthcare insurance benefits and coverage preferred
- Experience with requesting and managing customer payments preferred
- Ability to read, write and speak English proficiently
Job Duties
- Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing
- Manage clinic scheduling ensuring to match patient with the best clinician for their needs or injury as well as optimum patient flow
- Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions
- Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account
- On behalf of physical therapists, coordinate the communication of patient progress to physicians, nurse case managers, adjusters and attorneys
- Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning
- Organize cultural moments such as patient’s physical therapy goal celebrations in concert with the clinical team to ensure all patients are recognized and appreciated
- Execute and reinforce administrative and patient experience Standard Operating Procedures and best practices within the clinic
- Provide general office, receptionist, and clerical support to assigned location
Job Location
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