You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
Employee assistance program
Life insurance
long-term disability insurance
401(k) with employer match
Paid Time Off
Paid parental leave
Tuition Reimbursement
Job Description
Mindpath Health is a national leader in providing accessible, compassionate mental health care. With a presence in more than 100 locations across six states, Mindpath Health offers a comprehensive range of psychiatric and therapy services through both in-person and telehealth appointments. The organization is deeply committed to fostering total health and well-being by delivering care that is collaborative, personalized, and patient-centered. Mindpath Health values inclusivity and diversity, creating an environment where every team member's contributions matter, and everyone is supported to thrive professionally and personally.
The Front Office Coordinator position at Mindpath Health is a critical role within the Mo... Show More
The Front Office Coordinator position at Mindpath Health is a critical role within the Mo... Show More
Job Requirements
- Experience using EMR/EHR and/or practice management systems
- High school diploma or equivalent
- 2+ years of recent experience in a clerical administrative receptionist or front office coordination role
- 1+ year of customer service experience preferably in a healthcare setting
- Proficiency with Microsoft Office Outlook Excel Word multiline phone systems and accurate data entry/typing
- Strong interpersonal skills
- Demonstrated empathy and compassion
- Ability to remain calm professional and effective when assisting upset patients or families
- Excellent verbal and written communication skills
- Strong organizational skills
- Effective problem-solving skills
- Ability to work both independently and as part of a team
- Commitment to confidentiality of personal and protected health information
Job Qualifications
- Experience using EMR/EHR and/or practice management systems
- High school diploma or equivalent
- 2+ years of recent experience in a clerical administrative receptionist or front office coordination role
- 1+ year of customer service experience preferably in a healthcare setting
- Proficiency with Microsoft Office Outlook Excel Word multiline phone systems and accurate data entry/typing
- Strong interpersonal skills with the ability to build effective relationships with patients clinicians leadership and staff
- Demonstrated empathy and compassion when supporting individuals experiencing mental health challenges
- Ability to remain calm professional and effective when assisting upset patients or families
- Excellent verbal and written communication skills
- Strong organizational skills with keen attention to detail and the ability to prioritize and multitask in a fast-paced environment
- Effective problem-solving skills sound judgment and the ability to think independently under pressure
- Ability to work both independently and collaboratively as part of a team
- Commitment to maintaining strict confidentiality of all personal and protected health information
Job Duties
- Serve as the first point of contact for patients and visitors delivering a positive professional patient experience in person and by phone
- Schedule appointments answer triage and route incoming calls and messages and communicate patient needs to clinical staff in a timely manner
- Collect co-pays and outstanding balances explain paperwork and ensure accurate completion of patient forms
- Collect verify and update patient demographic and insurance information
- Assist patients with understanding Mindpath Health policies procedures and services
- Recognize situations requiring escalation and use effective de-escalation techniques to support patient safety and satisfaction
- Support clinicians by managing arrivals scheduling changes incoming communications and general administrative tasks faxing copying scanning
- Collaborate effectively with front office staff clinical teams and leadership to support daily operations and continuous process improvement
- Identify patient satisfaction concerns and contribute recommendations for resolution
- Adhere to company policies and maintain strict compliance with patient privacy and confidentiality standards
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: