Front Office Coordinator

Infinity Sedation Dentistry is a well-established dental practice located in Sioux Falls, with over 20 years of experience providing high-quality, patient-centered dental care. The practice is known for its clinical excellence, strong patient relationships, and a team-first culture that emphasizes professionalism, reliability, and warmth. Infinity Sedation Dentistry is dedicated to expanding access to advanced, life-changing dentistry through sedation techniques, ensuring patients receive treatment that is both effective and comfortable. The practice prioritizes creating a supportive and empowering environment for its team members, recognizing that a valued and well-cared-for staff is essential to delivering excellent patient care. By fostering a workplace where driven and experienced professionals can grow and thrive, Infinity Sedation Dentistry maintains its reputation as a leader in dental care in the region.

The Front Office Coordinator role at Infinity Sedation Dentistry is a vital position that serves as the face and voice of the practice. This role is instrumental in shaping each patient's experience, beginning from the initial phone call through to ongoing communication and care coordination. The successful candidate for this role will be organized, proactive, and able to handle a fast-paced environment with ease. Beyond managing daily administrative tasks like answering calls and checking in patients, the Front Office Coordinator builds meaningful relationships, solves issues efficiently, and contributes to the smooth operation of the practice on a daily basis. This position requires someone who can confidently manage a high volume of patient interactions while maintaining professionalism, warmth, and patient focus.

Key responsibilities include greeting and checking in patients, managing phone lines, scheduling and coordinating appointments to optimize provider productivity, verifying insurance benefits, processing billing and payments, and ensuring accurate patient records using Dentrix Ascend software. The Front Office Coordinator will also work closely with the clinical team to maintain seamless patient flow and identify opportunities to improve existing processes. This role demands a high level of accountability, strong multitasking abilities, and excellent communication skills. The ideal candidate brings dental office experience, knowledge of dental insurance and billing, and a friendly, outgoing personality that reflects the practice's commitment to patient care.

Infinity Sedation Dentistry offers a competitive compensation package along with comprehensive benefits including 401k with matching, dental and health insurance, paid time off, and more. The practice values its employees through leadership that supports personal growth and encourages team success in a collaborative, forward-thinking environment. Joining Infinity Sedation Dentistry means becoming part of a mission-driven team dedicated to changing lives through exceptional dental care and innovation in sedation dentistry.