Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Benefits

competitive pay
401k plan
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance

Job Description

American Furniture Warehouse (AFW) is a leading retailer of home furnishings, operating in Colorado, Arizona, and Texas, with a strong presence supported by over 3200 dedicated employees. The company is renowned for delivering exceptional value and outstanding customer service, making it a trusted name in the industry. AFW prides itself on fostering a professional, customer-service-oriented environment where employees are encouraged to grow and contribute meaningfully to the company’s success. The organization offers a competitive pay structure and a comprehensive benefits package designed to support and reward its workforce, including 401k plans, medical, dental, vision insurance, and various voluntary insurance programs... Show More

Job Requirements

  • Able to adhere to asset protection policies and identify fraud
  • maintain professional appearance
  • knowledge of company values including accountability, honesty, and safety
  • positive attitude with strong interpersonal skills
  • effective coordination with multiple departments
  • proficiency in using technology including iPads, Storis, Excel, and Windows
  • ability to manage long periods of standing and sitting
  • ability to lift, carry, and maneuver merchandise weighing 8-50 pounds
  • capacity for physical tasks including bending, stooping, kneeling, and moving for extended periods

Job Qualifications

  • Commitment to AFW safety policies and procedures
  • ownership of enhancing the customer experience
  • ability to address customer complaints and resolve problems
  • partnership with sales associates to provide superior customer service
  • proficiency in leveraging technology to facilitate customer transactions
  • ability to execute consistent operational and selling processes
  • capability to educate customers on company policies
  • basic reading, arithmetic, writing, and communication skills

Job Duties

  • Provide excellent customer service
  • efficiently complete sales and service transactions at cash registers
  • handle customer issues on the sales floor
  • identify and prevent fraud in adherence to asset protection policies
  • coordinate with multiple departments to improve processes and maximize efficiency
  • educate customers and employees on return policies
  • assist with merchandise support tasks such as maintenance and straightening

Job Location

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