Job Overview
Employment Type
Full-time
Benefits
Daily Pay
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
RAYUS Radiology is a pioneering medical imaging company dedicated to transforming radiology into a vital and proactive part of patient diagnosis and treatment. By challenging conventional approaches, RAYUS strives to illuminate the critical first steps in medical diagnosis, ensuring patients receive accurate and timely imaging services. RAYUS is committed to fostering an environment of innovation, collaboration, and excellence, placing patient care and professional growth at the forefront of its mission. The company is a leader in advancing radiological practices while maintaining a warm, patient-focused atmosphere. This dedication to both cutting-edge technology and compassionate service helps RAYUS stand out in the healthcare sector, making it an ideal place for professionals seeking to make a difference.
We are currently seeking a Front Office Associate to join the RAYUS Radiology team. This is a full-time role, requiring 40 hours per week, and offers the unique benefit of DailyPay, meaning employees can receive their pay the same day they work. As a Front Office Associate, you will be the welcoming face and primary point of contact for patients and referring professionals. Your responsibilities will include answering phones, scheduling appointments, registering patients, and managing the front office environment with professionalism and enthusiasm. You will play a crucial part in maintaining smooth operations between patients, technologists, and administrative staff, contributing directly to a positive patient experience and efficient workflow.
Your duties will encompass a variety of administrative and customer service tasks, including greeting patients, processing payments, managing insurance verifications and authorizations, and ensuring accurate scheduling of exams. You'll act as a liaison between different parties, contributing to clear communication and timely service delivery. The role also involves handling logistics such as arranging transportation and accommodations for patients when necessary, managing medical records requests, and maintaining up-to-date databases of referring physicians. This position demands excellent interpersonal skills, attention to detail, and an ability to multitask effectively in a dynamic healthcare setting. Joining RAYUS Radiology as a Front Office Associate means becoming part of a supportive and forward-thinking team dedicated to improving healthcare outcomes through exceptional radiology services.
We are currently seeking a Front Office Associate to join the RAYUS Radiology team. This is a full-time role, requiring 40 hours per week, and offers the unique benefit of DailyPay, meaning employees can receive their pay the same day they work. As a Front Office Associate, you will be the welcoming face and primary point of contact for patients and referring professionals. Your responsibilities will include answering phones, scheduling appointments, registering patients, and managing the front office environment with professionalism and enthusiasm. You will play a crucial part in maintaining smooth operations between patients, technologists, and administrative staff, contributing directly to a positive patient experience and efficient workflow.
Your duties will encompass a variety of administrative and customer service tasks, including greeting patients, processing payments, managing insurance verifications and authorizations, and ensuring accurate scheduling of exams. You'll act as a liaison between different parties, contributing to clear communication and timely service delivery. The role also involves handling logistics such as arranging transportation and accommodations for patients when necessary, managing medical records requests, and maintaining up-to-date databases of referring physicians. This position demands excellent interpersonal skills, attention to detail, and an ability to multitask effectively in a dynamic healthcare setting. Joining RAYUS Radiology as a Front Office Associate means becoming part of a supportive and forward-thinking team dedicated to improving healthcare outcomes through exceptional radiology services.
Job Requirements
- High school diploma or equivalent
- Previous experience in a medical front office environment preferred
- Strong communication and organizational skills
- Ability to handle multiple tasks efficiently
- Knowledge of insurance procedures and patient scheduling
- Proficiency with phone systems and office equipment
- Professional and courteous demeanor
Job Qualifications
- High school diploma or equivalent
- Experience in medical office or front office roles preferred
- Familiarity with insurance verification and patient registration
- Excellent communication and customer service skills
- Ability to multitask and maintain professionalism under pressure
Job Duties
- Greeting and checking-in patients scheduled for imaging services
- Registering demographic information and processing payment plans and copays
- Answering phones and handling calls efficiently and friendly
- Acting as liaison between technologists and patients
- Maintaining the front office lobby area and ordering supplies
- Verifying patient insurance and obtaining necessary authorizations
- Scheduling patient appointments and arranging transportation and accommodations
Job Criteria
Experience
No experience required
Job Location
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