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Rayus Radiology logo

Front Office Associate

Job Overview

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Employment Type

Temporary
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Work Schedule

Rotating Shifts
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Benefits

DailyPay
flexible schedule
Professional development opportunities
Supportive team environment
Employee wellness programs
Paid training
Referral bonuses

Job Description

RAYUS Radiology is a leading healthcare provider specializing in advanced diagnostic imaging services. The company is committed to transforming radiology into an essential first step in the diagnosis and treatment process, ensuring patients receive accurate and timely medical insights. RAYUS emphasizes innovation, patient-centered care, and operational excellence across its network of imaging centers. By integrating state-of-the-art technology with compassionate service, RAYUS Radiology plays a critical role in facilitating effective healthcare solutions for patients and medical professionals alike.

This opportunity is for a Front Office Associate position at RAYUS Radiology. This role is pivotal in delivering an exceptional patient ... Show More

Job Requirements

  • High school diploma or equivalent
  • prior experience in administrative or customer service role
  • knowledge of medical terminology and insurance procedures preferred
  • strong organizational skills
  • ability to communicate clearly and professionally
  • proficiency in phone etiquette
  • ability to manage time effectively
  • flexible availability for per diem shifts

Job Qualifications

  • High school diploma or equivalent
  • previous experience in a medical office or front desk role preferred
  • excellent communication and customer service skills
  • familiarity with insurance verification and authorization processes
  • ability to handle multiple tasks efficiently
  • proficiency with electronic medical records systems
  • attention to detail
  • ability to work independently and as part of a team
  • basic computer skills

Job Duties

  • Greet and check-in patients scheduled for imaging services
  • register demographic information and process payment plans and copays
  • answer phones and handle calls efficiently and friendly
  • field calls appropriately for center associates
  • act as liaison between technologists and patients waiting for exams
  • relay messages regarding scanner status and clinic information
  • maintain front office lobby area by organizing supplies and assisting with general office clean up
  • order office supplies as needed
  • maintain supply of patient information sheets
  • push imaging via electronic interfaces
  • complete confirmation calls and provide preparation instructions to patients
  • fax reports, billing information, and medical release forms as requested
  • verify patient insurance
  • pre-certify exams with insurance company
  • obtain insurance authorization
  • use knowledge of insurance carriers and procedures for authorizations
  • handle release of information requests following company guidelines
  • arrange transportation, interpreters, and hotel accommodations for patients
  • enter and submit patient exam orders
  • verify orders match exam schedules
  • schedule referrals ensuring proper authorizations
  • schedule walk-in patients
  • process requests for image orders and CDs from referring physicians and patients
  • maintain up-to-date accurate database on referring physicians
  • perform other duties as assigned

Job Criteria

Experience

No experience required


Job Location

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