Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Job Description
RAYUS Radiology is a forward-thinking medical imaging company dedicated to enhancing the role of radiology in the diagnosis and treatment process. The company is committed to challenging the traditional norms by positioning radiology as a critical first step in patient care. RAYUS Radiology prides itself on its patient-centered approach, leveraging cutting-edge technology and a highly skilled team to provide precise, timely, and accessible imaging services. As a company, RAYUS fosters a collaborative environment where innovation, professionalism, and patient welfare are paramount.
The position available is for a Front Office Associate who will play an essential role in patient interaction and administrative support. This full-time role involves being the primary point of contact for patients and referring professionals, delivering excellent customer service with a cheerful, professional, and sincere attitude. The Front Office Associate is responsible for greeting and registering patients, answering phones, scheduling appointments, and managing insurance verification, among other critical administrative duties. The role ensures seamless communication between patients, technologists, and the medical team, contributing directly to the smooth operation of the imaging center.
This role is perfect for someone who enjoys working in a dynamic healthcare environment and who takes pride in creating positive patient experiences. The candidate will interact with a diverse patient population and must be comfortable handling multiple tasks simultaneously while maintaining attention to detail and a high standard of professionalism. Responsibilities include managing incoming calls, scheduling exams, handling insurance pre-certifications, and assisting patients with preparation instructions. In addition, the Front Office Associate will maintain office organization, order supplies, and perform other duties to support the clinical team.
RAYUS Radiology also supports its employees with modern work benefits such as DailyPay, allowing employees to earn and access their pay on the same day they work. This financial flexibility demonstrates the company's commitment to employee satisfaction and well-being. Working at RAYUS Radiology means joining a team dedicated to shining brighter together through high-quality radiology services and exemplary patient care. The company values continuous improvement and encourages its staff to grow professionally within a supportive, innovative, and patient-focused culture.
The position available is for a Front Office Associate who will play an essential role in patient interaction and administrative support. This full-time role involves being the primary point of contact for patients and referring professionals, delivering excellent customer service with a cheerful, professional, and sincere attitude. The Front Office Associate is responsible for greeting and registering patients, answering phones, scheduling appointments, and managing insurance verification, among other critical administrative duties. The role ensures seamless communication between patients, technologists, and the medical team, contributing directly to the smooth operation of the imaging center.
This role is perfect for someone who enjoys working in a dynamic healthcare environment and who takes pride in creating positive patient experiences. The candidate will interact with a diverse patient population and must be comfortable handling multiple tasks simultaneously while maintaining attention to detail and a high standard of professionalism. Responsibilities include managing incoming calls, scheduling exams, handling insurance pre-certifications, and assisting patients with preparation instructions. In addition, the Front Office Associate will maintain office organization, order supplies, and perform other duties to support the clinical team.
RAYUS Radiology also supports its employees with modern work benefits such as DailyPay, allowing employees to earn and access their pay on the same day they work. This financial flexibility demonstrates the company's commitment to employee satisfaction and well-being. Working at RAYUS Radiology means joining a team dedicated to shining brighter together through high-quality radiology services and exemplary patient care. The company values continuous improvement and encourages its staff to grow professionally within a supportive, innovative, and patient-focused culture.
Job Requirements
- High school diploma or equivalent
- prior experience in a medical front office or customer service role
- strong communication abilities
- ability to multitask and work in a fast-paced environment
- basic computer skills including data entry and scheduling
- knowledge of insurance procedures and authorizations
- capacity to maintain professional and courteous interactions with patients and staff
Job Qualifications
- High school diploma or equivalent
- prior experience in a medical front office or customer service role preferred
- excellent communication and interpersonal skills
- ability to multitask and manage time effectively
- basic computer proficiency including scheduling software
- knowledge of insurance verification and authorization processes
- friendly and professional demeanor
Job Duties
- Greets and checks-in patients scheduled for imaging services
- registers demographic information and processes payment plans and copays
- answers phones and handles calls in an efficient and friendly manner
- fields calls appropriately for center associates
- acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information
- maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up
- orders office supplies as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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