Front Office Assistant/Customer Service-Federal Work Study

Maricopa County Community College District (MCCCD) is one of the largest and most respected community college systems in the United States, serving over 200,000 college students annually. Located in Maricopa County, Arizona, the district contributes substantially to the local economy, adding an estimated $7.2 billion dollars and supporting nearly 100,000 jobs in one of the fastest-growing counties nationwide. MCCCD is recognized for its commitment to diversity, inclusion, and equity, fostering an environment of shared governance among employees and students alike. The district is home to several campuses that have been recipients of prestigious National Science Foundation grants aimed at improving undergraduate STEM education, particularly through programs supporting Hispanic-Serving Institutions (HSI). Additional accolades include being named the 19th Best Employer for Women by Forbes and ranking 42nd among Arizona's Best Employers in 2019. The district also values workplace wellness, evidenced by its receipt of the 2020 Healthy Arizona Worksites Program award. MCCCD provides an open and supportive culture for a diverse workforce and student population, ensuring an educational and business environment free from discrimination as mandated by Title IX and the Clery Act.

This particular role is a front office assistant position offered on a part-time temporary basis with an hourly wage of $14.70. The schedule is Monday through Friday from 8 am to 6 pm, with a maximum workload of 19.5 hours per week. This position is not eligible for benefits and is primarily funded through the Federal Work-Study program (FWS), which requires applicants to have a FAFSA on file and demonstrate financial need. As a front office assistant, your responsibilities will include managing daily communication tasks such as answering and directing incoming phone calls, scheduling appointments, performing general filing and data entry, and running errands both on and off campus. You will be a vital part of the college's administrative team, ensuring smooth day-to-day operations and supporting students, staff, and faculty with excellent customer service. Early morning availability starting at 8 AM, with some evening shifts until 6 PM, is required. Strong computer skills, including familiarity with scheduling programs, databases, spreadsheets, word processing, and email applications, are essential for success in this role. Bilingual skills in Spanish are highly valued given the diverse community the district serves. The position requires the ability to lift objects over 25 pounds, reflecting the physical demands of handling office supplies and materials. This opportunity is ideal for students seeking flexible work hours that complement their academic commitments and offer real-world experience in a dynamic educational environment. Applying for this position requires submission of a detailed resume that outlines relevant experience, skills, and qualifications in a clear month/year format. MCCCD enforces a strict non-discrimination policy, ensuring equal opportunity for all applicants regardless of race, gender, age, disability, and other protected categories. This role provides a meaningful chance to contribute to the success and mission of a prominent community college system with a strong reputation for excellence and community impact.